SchedulesDirect update error "underlying connection was closed"

[Wakalaka]

Today I noticed that I had no TV Listings data, so I ran the Settings app and clicked Channels -> Update EPG.
I get an error message "The underlying connection was closed: The connection was closed unexpectedly."
I logged into my SchedulesDirect account and my lineup still exists.
I pause protection for Kaspersky Internet Security (KIS) 14.0.0.4651(d) and I don't get the problem.
I have NDigitalHost.exe and NRecord.exe listed as Trusted Applications.
Is there an app that is missing? KIS isn't too friendly with showing me a log of what it blocked, so it's hard to figure out what is wrong.

[johnsonx42]

When you run it from Settings->Channels it's NextPVR.exe doing the update, while the automatic update is run by NRecord.exe (the actual code called to do it is the same either way, in NShared.dll I believe).

[Wakalaka]

NextPVR.exe is also listed as a Trusted App.

[johnsonx42]

I guess KIS is not being sufficiently trusting. I'm not sure what to suggest. Complain to Kaspersky? If it suddenly started happening it's probably due to some update that might get undone soon if it causes complaints (presumably whatever it is won't affect only NPVR/Schedules Direct).

[Wakalaka]

Does NextPVR.exe use TCP or UDP for schedule update, and do you know what ports it uses?

[johnsonx42]

I would assume it makes an SSL connection using TCP to port 443, but I could be way off....

sub?

[mvallevand]

I use KIS and connect to SD without any issues.

Martin

[Wakalaka]

I updated my post with KIS version; do you use 14.0.0.4651(d)?

I use KIS and connect to SD without any issues.

[mvallevand]

I'm still on 2013 but will be upgrading soon.

Martin

[Wakalaka]

I was fine with KIS 2013. Image your hard drive before upgrading to KIS 2014 in case you have problems.

I'm still on 2013 but will be upgrading soon.