Recurring Recording Issues

[sub]

Are these the logs for the future show that didn't end up on the pending list? If so, what was the name / time of the show that isn't scheduled for recording?

Or is it the log for crash? If so, what were you doing at the time, and what happened?

[djregehr]

If you read my posts you would know that there were 2 shows yesterday that were suppose to record and did not. I've already posted the times and names of the shows 2 times. For the 3rd time, The Amazing Race (14.1 KMEG Friday 12/11/15 7 pm CST - 8 pm CST) and Master Chef Junior (44.1 Friday 12/11/15 7 pm CST - 8 pm CST). Here are 2 more logs for tonight after it crashed on me 2 more times each time after stopping the recording. Both logs were taken right after the program became unresponsive and needed to be closed via Windows 10 task manager. Once again black screen after hitting the stop playing recording. Not trying to be disrespectful and I am more than willing to support the cause financially, but I need a working program first. I been using nextpvr exclusively since July and these problems started to develop 3 weeks ago. I had no problems until 3 weeks ago and no changes have been made with the hardware and nothing software wise except the regular Windows 10 updates. The freezing and black screen didn't occur until I updated to 3.6.6. I will hopefully be finishing the recorded shows tomorrow and I will uninstall the program and then reinstall the program to see if a clean install will help. Unless I hear otherwise, that is how I will be proceeding. If these issues are not remedied, I will once again need to find another pvr solution as this one is unreliable. I appreciate all the time in programming and coding. As a Microsoft beta tester, I know how difficult it is. You know the program better than I. My skills are mainly hardware related and how hardware interacts with the software. For reference, here are my computer details.

MSI X88 Gaming motherboard
AMD A10
16 GB RAM
250 GB Samsung SSD
2 TB Western Digital Black Drive
Hauppauge WinTV-HVR-2250
Hauppauge WinTV-HVR-2255

Very basic, but should record shows without issue. If there is any other info that I can post besides the 4 sets of logs, please let me know. Thanks so much for your time and effort!

[Graham]

The Amazing Race (14.1 KMEG Friday 12/11/15 7 pm CST - 8 pm CST) and Master Chef Junior (44.1 Friday 12/11/15 7 pm CST - 8 pm CST).

The npvr.log.2 attached to your first post contains ...

2015-12-11 17:56:08.352 [DEBUG][1] LoadListingsMatchingTitle(channel=7159,title=The Amazing Race)
2015-12-11 17:56:08.356 [DEBUG][1] - Potential episode at: 12/11/2015 7:00:00 PM
2015-12-11 17:56:08.359 [DEBUG][1] ...check IsValid()
2015-12-11 17:56:08.359 [DEBUG][1] ...already got this episode: EP004468530187 (recently deleted)
2015-12-11 17:56:08.359 [DEBUG][1] ...already got this episode scheduled

and

2015-12-11 17:56:26.193 [DEBUG][1] LoadListingsMatchingTitle(channel=7166,title=MasterChef)
2015-12-11 17:56:26.196 [DEBUG][1] - Potential episode at: 12/11/2015 7:00:00 PM
2015-12-11 17:56:26.197 [DEBUG][1] ...check IsValid()
2015-12-11 17:56:26.197 [DEBUG][1] ...already got this episode: EP012513470170 (recently deleted)
2015-12-11 17:56:26.197 [DEBUG][1] ...already got this episode scheduled

NextPVR does not record recently deleted episodes by default. The NextPVR database contains a table ("recently_deleted") that lists shows that have been recently deleted ... I dunno how long shows remain in the recently_deleted table after they have been deleted.

You can empty the recently_deleted table with ... "path"\nextpvr.exe -removehistory at the Command Prompt.

For completeness ... NextPVR schedules recordings after each EPG update. If a show is not recording as expected ...

• Find the time of the most recent EPG update ... this may be a scheduled update based on the the time set in Settings or a manual update from clicking the Update EPG button in Settings.
  
• Review the npvr.log that was being updated at the time of the EPG update. The messages in the log do a fair job of explaining which recordings are being sceduled (or not) and why.
  

[djregehr]

Thanks for your reply. Yes I did recently delete the 2 attempted records. Why? It was showing in the recurring records, but not highlighted on the tv guide or the pending recordings. In order to attempt to fix the issue, I deleted the recurring recordings and attempted to reset them thinking the files had been corrupted somehow. I worked on this for 3 hours prior to the shows recording time because this had been and issue as of late. I updated the EPG manually before attempting to do any of the other "fixes". If there is a better sequence in doing things, please let me know. I have found the communication quick on this forum and the Wiki pretty good, but these issues don't seem to be addressed.

Looking at the logs, the shows were NOT listed in the pending records on Friday even though they were listed in the recurring program records and I knew they were new episodes because they were the finale for the Fall. They were set to record ALL episodes this season. I also did the manual EPG update and things didn't change. That is why I figured it was a corrupted database or file. That is when I deleted the recordings and attempted to reset them. Thanks for giving me the process of deleting the recently deleted table for future reference and that explains why I couldn't reschedule the shows after deleting them.

Still not sure why the program is freezing. I might try a clean install to see if there was a corrupted file somewhere.

[Graham]

...I deleted the recurring recordings ...

I have just deleted a recurring recording on my own machine and this did not add a record to the recently_deleted table. I am pretty sure that records are only added to the recently_deleted table when an individual show or episode is deleted.

Edit: Apologies if I have misunderstood and it was an individual episode that you deleted.

In any event, it may be that the original cause of your difficulties will never be known. NextPVR closes its log files when the program closes. A new log file is created when NextPVR next starts. Four log files are retained. I expect that the original source of the problem is in a log file that has sadly departed.

My suggestion would be to "-removehistory" and then save the log from the most recent EPG update if the problem happens again.

[johnsonx42]

as of npvr 3.6.6, when you delete a recurring recording, any associated pending recordings that had been previously deleted are purged from the Recently_Deleted table. (this of course assumes that the recordings in question had been canceled after upgrading to 3.6.6). If the same recurring recording is setup again, any episodes that were previously canceled will record again.

there are other paths to ending up with desired episodes in recently_deleted, in which case the -removehistory command will solve the problem. you can also schedule specific episodes as single recordings, which will be completed without regard to recently_deleted, duplicates, etc.

(edit: after reviewing the original logs, it seems clear that the desired recordings were in fact canceled before upgrading to NPVR 3.6.6. this problem will not happen going forward. just use the -removehistory command to purge your recently_deleted history and be done with it)

[djregehr]

I appreciate the help. Since it was crashing (there were Windows logs of these crashes), I uninstalled the program, cleaned out the registry and deleted all known files on the hard drive. I then restarted the computer and reinstalled 3.6.6. I still get the occasional black screen, but it has not froze yet. The curious thing was that all my recurring recordings and setting were still there. I deleted every file and folder that was associated with nextpvr to my knowledge. I did a hard drive search and deleted everything in any folder including the folder relating to nextpvr. What files or folders did I miss? I deleted all of the settings and reset everything. The only issue that is currently apparent is that there are 2 sets of my Hauppauge tv tuners, but in the device settings there is only one. What am I missing???

The first recurring recording is scheduled for tonight, so we will see what happens. The logs and everything is cleared, so if a problem presents itself I will have more info.

[sub]

The data files are in c:\users\public\npvr

[djregehr]

That is what I thought. I deleted that folder, but the settings are still in the program. How does that occur? I checked 2 times.

[sub]

That is what I thought. I deleted that folder, but the settings are still in the program. How does that occur? I checked 2 times.

That is where they are on Windows Vista/Win7/Win8/Win10. If you delete that directory after uninstalling, then NextPVR and all it's settings are gone.

They're elsewhere on Win XP.