NPVR crashes while viewing some recordings

[HarryH3]

Just in the last few weeks, NPVR will occasionally crash while watching a recorded show. This only happens on perhaps 1 out of 30 recordings. The last time it happened, it would crash again at exactly the same spot in the timeline. I had to skip past that part of the show manually to watch the rest of the show. I've attached the logs, plus I found a couple of errors in the application event log at the time of each crash.

On a perhaps related (or not!) theme, I'm also getting some recordings that only display a black screen when we try to watch them. However, they play perfectly via Media Player Classic. This is on perhaps 1 recording out of every 30. All shows are recorded from an HDHomeRun Prime.

Any ideas what is going on?


The first crash:

Log Name: Application
Source: Application Error
Date: 4/12/2016 5:46:42 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DVR-1
Description:
Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x566dbc41
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x0000a05b
Faulting process id: 0x8d8
Faulting application start time: 0x01d1949da291819c
Faulting application path: C:\Program Files (x86)\NPVR\NextPVR.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: d7790082-009b-11e6-88a7-0019db7825cb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-04-12T10:46:42.000000000Z" />
<EventRecordID>30907</EventRecordID>
<Channel>Application</Channel>
<Computer>DVR-1</Computer>
<Security />
</System>
<EventData>
<Data>NextPVR.exe</Data>
<Data>1.0.0.0</Data>
<Data>566dbc41</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.7601.17744</Data>
<Data>4eeaf722</Data>
<Data>c0000005</Data>
<Data>0000a05b</Data>
<Data>8d8</Data>
<Data>01d1949da291819c</Data>
<Data>C:\Program Files (x86)\NPVR\NextPVR.exe</Data>
<Data>C:\Windows\syswow64\msvcrt.dll</Data>
<Data>d7790082-009b-11e6-88a7-0019db7825cb</Data>
</EventData>
</Event>


And then again after I restarted NPVR and jumped back to where the recording had stopped playing. It crashed again at exactly the same place in the recording:



Log Name: Application
Source: Application Error
Date: 4/12/2016 5:49:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DVR-1
Description:
Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x566dbc41
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x0000a05b
Faulting process id: 0xff4
Faulting application start time: 0x01d194a8abe4db30
Faulting application path: C:\Program Files (x86)\NPVR\NextPVR.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: 4c3f2302-009c-11e6-88a7-0019db7825cb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-04-12T10:49:58.000000000Z" />
<EventRecordID>30909</EventRecordID>
<Channel>Application</Channel>
<Computer>DVR-1</Computer>
<Security />
</System>
<EventData>
<Data>NextPVR.exe</Data>
<Data>1.0.0.0</Data>
<Data>566dbc41</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.7601.17744</Data>
<Data>4eeaf722</Data>
<Data>c0000005</Data>
<Data>0000a05b</Data>
<Data>ff4</Data>
<Data>01d194a8abe4db30</Data>
<Data>C:\Program Files (x86)\NPVR\NextPVR.exe</Data>
<Data>C:\Windows\syswow64\msvcrt.dll</Data>
<Data>4c3f2302-009c-11e6-88a7-0019db7825cb</Data>
</EventData>
</Event>


Thanks!

[sub]

If you create a c:\temp directory, do you get crash.mdmp file created when this happens?

[HarryH3]

Just created the temp folder. I'll have to wait until the next crash to get the mdmp file.