TV Guide (Schedules Direct) disappeared

[jerseygal]

Hi, I'm new here, but been using NextPVR for year or more and love it. Recently, for some odd reason, my scheduled recordings weren't showing up. Then I noticed the TV guide is also gone (I see my channel line up, but no programs). I'm using Schedules Direct and have an active subscription. I don't know what's going on, any ideas?
I'd appreciate the help

[rkulagow]

Please send me a PM with your Schedules Direct account name or email (there aren't any "jerseygal" accounts on the system) and I will be able to confirm your account status.

[jerseygal]

I already logged in to my account to check the status....it's active and won't expire until August of this year.

[rkulagow]

Without knowing your account information I can't confirm if there's something wrong with your lineup. So, humor me. I don't need your password, just the name that you used or the email when you created your account via private message.

Or, open a ticket on our website.

[mvallevand]

The schedule direct web site account is not the same as the account used by NextPVR. I see this.

2016-04-16 02:30:24.657 [ERROR][10] {"response":"INVALID_USER","code":4003,"serverID":"20141201.web.2","message":"Invalid username or token has expired.","datetime":"2016-04-16T06:29:58Z"}
2016-04-16 02:30:24.720 [DEBUG][10] Failed to get token: Invalid username or token has expired.

Martin

[owens1024]

Just as a heads up. I came down to night to check on the system and noticed the same thing. TV Guide was blank for me after 2000 eastern time. I started a manual EPG update and the guide got repopulated.

so no problem just had not seen the blank guide before.

v/r
O

[TRiddle]

Seeing the same thing and updating the EPG is via the settings is not solving the problem. I emptied the EPG and tried an update with no luck (now just no show data for all channels). I sent you a PM with my SD account username rkulagow.

Update: It turns out my problem was completely unrelated to SD. I needed to flush the DNS on my NextPVR recording server and all was fixed. For whatever reason the DNS was having issues. Once I fixed that problem by flushing my DNS and updating to alternate DNS servers, problem solved.

[2leftfeet]

No issues with SD here - Verizon FiOS - Philadelphia

[dongna]

I'm having this problem, too. It appears my schedule hasn't updated in several days, and my guide now only shows the schedule roughly 2 days out.

[sub]

2016-04-20 02:02:59.444 [ERROR][12] Unexpected error doing Schedules Direct login: System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at NShared.SchedulesDirectJSONEPGSource.DoPOSTRequest(String url, String token, String body)
2016-04-20 02:02:59.444 [ERROR][12] System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at NShared.SchedulesDirectJSONEPGSource.DoPOSTRequest(String url, String token, String body)
2016-04-20 02:02:59.444 [ERROR][12] {"code":403,"response":"Blank username."}

It looks like your Schedules Direct username/password isn't entered correctly.