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No EPG data in web GUI

No EPG data in web GUI
itm2
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#1
2017-11-25, 08:15 PM
When I connect to my NextPVR web GUI from another machine on the LAN I get no EPG data, even though the EPG is populated on the server (I can see the EPG data when I run the NextPVR app on the server). Also, when I switch back from the TV Guide page to the "Now" page on the web GUI the Live TV page content (headings) disappears. I attach my log.

It's a new NextPVR (4_0_4_171121) install on Windows 10. I've tried both Chrome and Edge browsers on the remote machine but get the same problem on both.

Any ideas?
sub
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#2
2017-11-25, 08:26 PM
Can you zip and attach the logs? (web.log etc)
itm2
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#3
2017-11-25, 09:08 PM
sub Wrote:Can you zip and attach the logs? (web.log etc)

Here are the other logs
sub
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#4
2017-11-26, 03:45 AM
Quote:When I connect to my NextPVR web GUI from another machine on the LAN I get no EPG data,
Is it really a machine on the LAN, or is it a machine somewhere else on the internet? It looks like you're trying to access it across the internet:

Quote:2017-11-25 21:03:21.392 [INFO][20] checking for external access permission
2017-11-25 21:03:21.392 [INFO][20] externl access not allowed via NPVR Allow Remote Access API setting.
2017-11-25 21:03:21.392 [INFO][20] IPv4 Detected - Global
2017-11-25 21:03:21.392 [INFO][20] IPv4 Address: 37.221.166.147

If you really are trying to access across a LAN, how did you end up this 37.221.166.147 IP address? This is a public IP address rather than one of the private ranges used by LANs.
itm2
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#5
2017-11-26, 10:53 AM
sub Wrote:Is it really a machine on the LAN, or is it a machine somewhere else on the internet? It looks like you're trying to access it across the internet:

If you really are trying to access across a LAN, how did you end up this 37.221.166.147 IP address? This is a public IP address rather than one of the private ranges used by LANs.

Actually I used a domain name that I own to access the web GUI (I have loopback configured on my gateway/router). The laptop that I used is on my local wifi network (about 6 feet from the NextPVR HTPC that I was querying). The strange this is that 37.221.166.147 is NOT my external IP address anyway (I just checked on whatismyip.com). There's an outside chance that my ISP connected dropped and reconnected since last night, but there are no other signs that it did.

The other strange this is that I've just tried exactly the same thing this morning (using the same domain name) and now the EPG data is there.
???
sub
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#6
2017-11-26, 04:17 PM
itm2 Wrote:Actually I used a domain name that I own to access the web GUI (I have loopback configured on my gateway/router). The laptop that I used is on my local wifi network (about 6 feet from the NextPVR HTPC that I was querying). The strange this is that 37.221.166.147 is NOT my external IP address anyway (I just checked on whatismyip.com). There's an outside chance that my ISP connected dropped and reconnected since last night, but there are no other signs that it did.
I don't know what was going on with your networking, but this is where Windows was reporting the connection was from. NextPVR was rejecting it as a request from an external source.

Quote:The other strange this is that I've just tried exactly the same thing this morning (using the same domain name) and now the EPG data is there.
???
Presumably you're getting a valid looking IP address now.
mvallevand
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#7
2017-11-26, 05:49 PM
That IP is the source IP and looks like a proxy server. The server name seems to resolve to an external address so think the loopback is failing.

Martin.
itm2
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#8
2017-11-26, 10:34 PM
mvallevand Wrote:That IP is the source IP and looks like a proxy server. The server name seems to resolve to an external address so think the loopback is failing.

Martin.

Doh.....I've just realised what was going on. I must've had the VPN connected on the laptop last and forgotten about it. Hence the connection being "external". Tonight everything's fine (and the VPN is definitely not connected).
Sorry!
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