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Recording Service Stopped

Recording Service Stopped
NND
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#1
2018-01-10, 06:41 PM
I have NextPVR installed on a Windows 10 laptop. It was working fine yesterday, but today when tuning a live channel, I get 'Unable to communicate with recording service'. Recordings are also failing. I checked the NPVR Recording Service in Task manager, Services, and it showed it was stopped. I started it again, but it stopped about a second later. I cannot get the recording service to keep running. Any ideas?
sub
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#2
2018-01-10, 07:46 PM
NND Wrote:I have NextPVR installed on a Windows 10 laptop. It was working fine yesterday, but today when tuning a live channel, I get 'Unable to communicate with recording service'. Recordings are also failing. I checked the NPVR Recording Service in Task manager, Services, and it showed it was stopped. I started it again, but it stopped about a second later. I cannot get the recording service to keep running. Any ideas?
If you can post the logs, we'll check why it's stopping.
NND
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#3
2018-01-10, 08:28 PM
sub Wrote:If you can post the logs, we'll check why it's stopping.

Sorry, log folder attached. The file NPVR.log.1 was saved at 10:17am, which was about the time I noticed the problem.
sub
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#4
2018-01-10, 08:55 PM
Quote:I started it again, but it stopped about a second later.
If you create a c:\temp directory, do you get a c:\temp\crash.mdmp when the recording service stops?
NND
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#5
2018-01-10, 09:29 PM
Yes. Attached.
sub
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#6
2018-01-10, 10:15 PM
Is it still having this problem now when you try to start the recording service?

If so, can you try setting the following registry setting, then restart it:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NPVR
LogNetPush=1 (DWORD)

and collect the c:\temp\netpush.txt file that gets created?
NND
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#7
2018-01-10, 10:51 PM
I ran regedit and found HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NPVR

How do I add the setting LogNetPush=1 (DWORD) ??? (Sorry, not really a techie!)
NND
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#8
2018-01-10, 10:52 PM
And, yes, it's still having the problem.
NND
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#9
2018-01-10, 10:57 PM
Not to worry, I figured out how to add the registry setting. File attached.
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#10
2018-01-11, 12:48 AM
Hmm, unfortunately that doesn't seem to have anything useful.

Can you zip and attach another set of logs for me? Also let me know if the nrecord.log is dated when your attempt was. (or is nrecord.log from some old run, and it's not getting as far as creating a new log file)
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