Cox Cable changing something with cable cards

[rosede]

A while back I got an email from Cox telling me that I may end up loosing channels because I use a cable card.  They tell me to tune into channel 1987, if I can see it, great no issues, if I can't then try to and update MPEG4 on my device.  

I use an HDHomeRun Prime, three tuner.  In NPVR, I scanned my device for channels, nothing, no channel 1987.  The firmware was a few months old so I upgraded to the latest version, 20200907.  I scanned again and still no channel 1987.  Is that because Schedule Direct doesn't have it in their schedule, or is it because HDR can't see it?  

Thanks

Daryl

[mvallevand]

Can you see it on the HDHR device's web page, it would need to be there before NextPVR would see it.

Martin

[rosede]

Can you see it on the HDHR device's web page, it would need to be there before NextPVR would see it.

Martin

I had forgotten about the webpage.  I was just looking in the the gui and wasn't being very sucessful.

Thanks Marvin.  I'll take a look.

Daryl

[rosede]

I rescanned from the webpage, and the channel is now there. I added it to my channel lineup and I can view the channel, so I am good.

Thank again Martin. I always appreciate your help.

Daryl