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server seems to lose settings

 
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server seems to lose settings
johnm0101
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Guernsey
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#1
2021-06-20, 09:36 AM
I recently upgraded to 5.1.2.210603   
all seemed good then following day channels would not stream 
To explain  I have a twin DVBT (which behaves as expected) and a quad DVB-S - it is this latter which seems weird

I scan the DVB-T device - channels found - I delete the channels I dont want - I automap to the ATSC epg source - I then open second DVB-T device I copy the set up from the first 
ALL works as expected
I try to do same with one of the DVB-s device 
- scan for channels
- delete ones I dont want (tedious but ai cant find a fast way of doing this) 
- merge duplicate channels (ditto) 
- apply schedules direct epg source
-
At this stage everything's fine - I see the channels and they stream 
Now I add a second device  copying the settings from the first 
 
At first thngs seem ok - then channels stop after a minute or so - soon on cannot open any stream 

I thought it might be one of the tuners on my quad dvb-s board was dodgy so Ive tried with different combos of device (a fitst then B copied or d first then c copied etc
but it always produces same result - 

last night I scanned (for about the 10th time one device © channels came up, Overnight they disappeared including the epg which was there last night.
I checked server - there was no sign of next server on services, opened and close 'services' several times and next server reappeared - restarted.
Eventually rebooted
the channels restored  (but no epg) 

I have looked at teh logs but I am not sure what to look for or what they are telling me

Can anyone suggest a cause - its obviously something in my set up but what ?  Can tuner cards break down like this
oh also when one looks at the device status after this appears it often shows on device in use with 'null.ts'  

 
tia
John


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sub
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NextPVR HQ, New Zealand
Posts: 106,626
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Joined: Nov 2003
#2
2021-06-20, 07:00 PM
(2021-06-20, 09:36 AM)johnm0101 Wrote: oh also when one looks at the device status after this appears it often shows on device in use with 'null.ts'  
This null.ts is a place holder filename used while updating the EPG. Is your device updating the EPG in the background at the time?

(haven't looked at your logs - still waking up)
mvallevand
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Ontario Canada
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#3
2021-06-20, 07:24 PM
You are trying to watch Live TV when you are doing an EPG update, that is not allowed. You need to schedule the EPG update for "off-hours"

Martin
johnm0101
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#4
2021-06-20, 07:57 PM
yes I was updating the epg but the epg update 'pop up dialog' does suggest that it carries on in the background
Actually I've done this probably 10 times and I know on some occasions (to speed things up) Ive not bothered with the epg update and the general problem still occurs
the essence of that is that when I add a second or third device and copy the settings it seems to mess up the server
Ive got away with it once by rebooting and once it came back by restarting the service
All this happened after a win 10 update
thanks Martin for the heads up I'll rescan and leave it to update the epg overnight
However it is overnight that it seems the wheels come off (i,e you get the message that device cant be opened when it was fine the night before) this morning it happened again but everything was fine after a service restart

anyway to both Martin and Sub many thanks for your engaging so well
mvallevand
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Posts: 52,768
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#5
2021-06-20, 08:08 PM
It can be in the background but you still can't use the tuners. Are you letting your PC sleep? Not all devices recover nicely.

Martin
johnm0101
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Guernsey
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#6
2021-06-24, 06:35 PM
Thanks Martin and Sub
I've let it update overnight. The server doesn't sleep.
Now seems to retain all details of two devices (I'd suspected one was faulty so haven't yet dared add that in to the mix. Maybe do that this weekend.
Right now the only issue seems on some channels the streaming stops after about 5mins. But one doesn't have restart the server. It goes back to the guide and one just starts prog again.
I'll post again shortly
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