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unable to upgrade to 5

 
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unable to upgrade to 5
joeejo
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#1
2021-09-26, 06:55 PM (This post was last modified: 2021-09-26, 06:57 PM by joeejo.)
I am currently running 4.25 and I *think* I have properly followed to steps to upgrade:
1) downloaded NPVRsetup.exe
2) shut down server (4.25)
3) run setup

What happens is it downloads the installation file and ends with "installation complete", however no web page opens up and when I restart nextpvr I am still running 4.25.

Please advise how to correct this. I am running windows 10 and 4.25 is working without issue.

If the installer creates a log, please direct me to its location and I will upload it.
mvallevand
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#2
2021-09-26, 08:04 PM
The install log is in C:\Temp The NextPVR logs are in C:\User\Public\NPVR-data\logs You may need to adjust any firewall settings you have.

Martin
joeejo
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#3
2021-09-26, 08:19 PM
(2021-09-26, 08:04 PM)mvallevand Wrote: The install log is in C:\Temp  The NextPVR logs are in C:\User\Public\NPVR-data\logs  You may need to adjust any firewall settings you have.

Martin

Thank you for the reply. I have tried the install with my firewall turned off.

Here is the log, which appears to show the install as successful, however when I start the server the version still shows 4.25

https://pastebin.com/C1A5xvQa
mvallevand
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#4
2021-09-26, 08:21 PM
Clearly if the 4.2.5 is starting you didn't shut it down or it is in your browser cache. Did you reboot perhaps? Try disabling v4 in services and see if you have better luck.

Martin
BrettB
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#5
2021-09-26, 08:26 PM
(2021-09-26, 08:19 PM)joeejo Wrote:
(2021-09-26, 08:04 PM)mvallevand Wrote: The install log is in C:\Temp  The NextPVR logs are in C:\User\Public\NPVR-data\logs  You may need to adjust any firewall settings you have.

Martin

Thank you for the reply. I have tried the install with my firewall turned off.

Here is the log, which appears to show the install as successful, however when I start the server the version still shows 4.25

https://pastebin.com/C1A5xvQa

How are you trying to "start the server"? V5 is basically a totally different application. It is in a different directory, uses a different Windows service name, and does not have the shortcuts to start and stop the server like V4 had.
joeejo
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#6
2021-09-26, 09:26 PM
(2021-09-26, 08:21 PM)mvallevand Wrote: Clearly if the 4.2.5 is starting you didn't shut it down or it is in your browser cache.  Did you reboot perhaps?  Try disabling v4 in services and see if you have better luck.

Martin

Here are the steps I followed:
1) stopped nvpr service and disabled it
2) stopped nextpvr recording service and disabled it
3) rebooted
4) checked to make sure server off by opening nvpr web client on other machine - "page not found"
5) turned off windows firewall
6) installed nvprsetup as administrator
7) install ends with "installation complete"
8) login manually to localhost:8866 says "invalid request"


In services I see no npvr service running. What is the name of the new service so I can see if it is installed?

Most recent log: https://pastebin.com/0dbpF0sN
joeejo
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#7
2021-09-26, 09:30 PM
(2021-09-26, 08:26 PM)BrettB Wrote:
(2021-09-26, 08:19 PM)joeejo Wrote:
(2021-09-26, 08:04 PM)mvallevand Wrote: The install log is in C:\Temp  The NextPVR logs are in C:\User\Public\NPVR-data\logs  You may need to adjust any firewall settings you have.

Martin

Thank you for the reply. I have tried the install with my firewall turned off.

Here is the log, which appears to show the install as successful, however when I start the server the version still shows 4.25

https://pastebin.com/C1A5xvQa

How are you trying to "start the server"? V5 is basically a totally different application. It is in a different directory, uses a different Windows service name, and does not have the shortcuts to start and stop the server like V4 had.


I WAS clicking on the nextpvr icon in the start menu which apparently was restarting the 4.25 service. I have no other nexpvr icons in my start menu only the original one and the start service and stop service.

Other then manually going to the web page localhost:8866 (which fails with "invalid request" I see no way to start the new server or service.

What is the name of the new service so I can see if it is listed in my services menu?
mvallevand
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#8
2021-09-26, 09:31 PM
Do you get an error when you run this?

sc query state=all | findstr /C:"SERVICE_NAME: NextPVR Service"

If so you might need this fix https://forums.nextpvr.com/showthread.ph...#pid552826 and then manually run installservice.bat (from C:\Program File\NextPVR\)

Martin
BrettB
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#9
2021-09-26, 09:41 PM
(2021-09-26, 09:26 PM)joeejo Wrote:
(2021-09-26, 08:21 PM)mvallevand Wrote: Clearly if the 4.2.5 is starting you didn't shut it down or it is in your browser cache.  Did you reboot perhaps?  Try disabling v4 in services and see if you have better luck.

Martin

Here are the steps I followed:
1) stopped nvpr service and disabled it
2) stopped nextpvr recording service and disabled it
3) rebooted
4) checked to make sure server off by opening nvpr web client on other machine - "page not found"
5) turned off windows firewall
6) installed nvprsetup as administrator
7) install ends with "installation complete"
8) login manually to localhost:8866 says "invalid request"


In services I see no npvr service running. What is the name of the new service so I can see if it is installed?

Most recent log: https://pastebin.com/0dbpF0sN

FYI: Using Chrome, I think that "http://localhost:8866" or "http://127.0.0.1:8866" without the "/index.html" often doesn't work. So, I would suggest that you also add the "/index.html" when you try to connect to the V5 server.
BrettB
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Posts: 2,667
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#10
2021-09-26, 09:45 PM
(2021-09-26, 09:26 PM)joeejo Wrote: Here are the steps I followed:
1) stopped nvpr service and disabled it
2) stopped nextpvr recording service and disabled it

I'm not sure about your services. V4 only had 1 service and it was called "NPVR Recording Service". You should have that one stopped and disabled. V5 only has 1 service and it is called "NextPVR Service". If you have that disabled, then V5 won't start and reinstalling won't re-enable it.
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