Channel logo downloaded from SD are all 0 byte

[leo5374]

Hi there,

I have recently upgraded to  6.1.1.221106 and noticed all the channel logo pngs are 0 bytes after hitting "Download Channel Icons" button.

Guides are downloaded correctly from Schedule Direct. 
From the logs, I can see the icons are being downloaded to the local file and the links are valid, e.g. 

[DEBUG][78] Downloading https://schedulesdirect-api20141201-logo...w_270h.png to C:\Users\Public\NPVR-Data\media\channels\Music Choice Light Classical.png

Log files are attached. 
Any help to resolve this issue is greatly appreciated.

Thanks!
Leo

[mvallevand]

What client? If you mean the oldish Kodi version you are using, you might need to reload the PVR database to load them after the fact.

Martin

[leo5374]

What client?  If you mean the oldish Kodi version you are using,  you might need to reload the PVR database to load them after the fact.

Martin

This issue is client independent I believe. (I have multiple kodi versions as clients if it matters) 
All the logo files are at size 0 in the folder C:\Users\Public\NPVR-Data\media\channels on the windows server. I repeat the process of deleting all the files and requesting them again from SD, it always has the same result. The link is valid if I manually retrieve them. But never successfully written to the files. 
I tested manually placing one of the logo file in that folder, and reload the client, it worked once the file on server is legit. So it should not be the client issue.
Thoughts?
Thanks!
Leo

[mvallevand]

Ok I misunderstood the problem. Are you using a VPN? They appear to be failing on SSL issues

2022-12-19 08:37:49.538 [ERROR][164] Client_DownloadFileCompleted: System.Net.WebException: The SSL connection could not be established, see inner exception.

Martin

[sub]

Also, what version of Windows are you running?

[leo5374]

Just to circle back. I am able to find and fix the root cause, with the help to realized that might be the connection issue to my server. I was not able to pull the file from the link on the server, but all my other hosts are able to retrieve the png. I dug a little bit and realized that my ping were going to IPv6 address on the server (win 11). After disabling IPv6 on my network adapter, it works now.

[mvallevand]

I did test curl -6 yesterday and these URLs do work with ipv6 only so it would be a local network issue.

Martin