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Post Video Archive install lock-ups

 
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Post Video Archive install lock-ups
Thanatosil
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Posts: 15
Threads: 7
Joined: Sep 2005
#1
2005-10-17, 04:01 PM
Good morning--

I recently did an update where I installed Video Archive. At the same time, I installed the latest Weather plug-in and XMedia skins. By and large, everything seemed to go smoothly except the following:

1) After the update, all my EPG info was gone and all future one-time recording requests were gone. In addition, all my previous recordings were no longer listed in XRecord or the standard Record menu. The files are still on the drive and intact, but they only appear in the Video Archive version of Recordings. Update EPG in Config cured the first problem, and subsequent recordings are appearing in the standard Record, XRecord and Video Archive Record.

2) Often, while browsing in Video Archive Recordings, GBPVR locks up. The only way out is to use Ctrl-Alt-Del to end the application. On restart, all features work fine, but eventually I lock up in VA Recordings again.

Anything I can send/post that will help troubleshoot these issues?

Thanks!

--Bill
Jeff
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Posts: 1,933
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Joined: Oct 2004
#2
2005-10-17, 05:05 PM (This post was last modified: 2005-10-17, 05:26 PM by Jeff.)
Are or running on a PC or MVP? In either case, the next time it happens, zip up your config.xml file, gbpvr.exe.log (and GBPVR.exe-1.log, -2, etc) files, and the log and .log.old files in your Jeff subdirectory and post the here. I can take a look and see what it was.

With respect to question 1, it sounds like your gbpvr database got messed up, although the video archive plug-in does not touch this during installation so I don't see how the two are related. The reason recordings still show up in the video archive plug-in is because it keeps a seperate database of all recordings to protect against just such a thing happening.

Jeff
Thanatosil
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Posts: 15
Threads: 7
Joined: Sep 2005
#3
2005-10-18, 12:06 AM
Thanks for the quick reply Jeff...the logs are attached. I've noticed the problem seems to occur when I'm in Videos, drill down all the way to a show description and then hit the Back/Exit button on my Hauppage remote.

Thanks again for taking a look!

--Bill
Jeff
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Posts: 1,933
Threads: 69
Joined: Oct 2004
#4
2005-10-18, 04:15 PM
There was a bug, I can;t rememeber what it was now, that could cause this problem. There was a simple work around, which I have forgotten. But, if you post a message to me with your email I will email you an interim release that should have this problem fixed.

Jeff
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