Nova-t 500 recording issue (short or missing time)

[nj2112]

I've had a few of recordings stop early in the past and it seemed from the timing to coincide with the recording on the other tuner stopping.

I hadn't had this issue with the current version until tonight.

This time however was slightly different. It seems that the recording stopped receiving data when the other tuners recording stopped but started to receive data again when the other tuner started a new recording a little later.

The difference may be due to the previous times not having the other tuner start a new recording during the affected recordings schedule.

During this the logs show nothing unexpected and signal checks carry on as normal and show adequate levels.

It seems to happen infrequently (can be weeks between incidents) and doesn't seem to matter which tuner stops. Tuner 1 can be affected by tuner 2 stopping and visa versa.

I have tried the ATI and Cyberlink muxes but it has happened with both.

I even tried setting one tuner as Hauppauge Nova-DT #1 DVB-T and the other Hauppauge Nova-T-500 DVB-T (2) which works fine but doesn't stop this problem.

I've attached recording service logs of the relevant time.

Affected recording Ugly Betty_20071130_20302130.mpg
Start time 20:28 2mins pre included
End time 21:40 10mins post included
Expected length 72min
Actual length 53min
Missing chunk starts 40min 36sec into recording (from obvious abrupt change)
Other tuner stopped at 21:09
Other tuner started new recording 21:28

[mof]

Hi, I'm missing the end of some recordings too (I have T-500). I've not noticed whether it coincides with other recordings starting, but I'll be on the lookout now!

[nj2112]

Hi, I'm missing the end of some recordings too (I have T-500). I've not noticed whether it coincides with other recordings starting, but I'll be on the lookout now!

It would be when the recording on the other tuner stops that would cause a recording to be cut short if it's the issue I've had.

[mof]

Hi Again - Well it cut another recording short tonight - Heroes!!!!!
It was a double bill and I'd requested both episodes to be recorded. Sure enough, the first recording was cut short as the second kicked in (same channel, but with pre & post padding).
Has anyone else with a T500 set up reported issues?

[sub]

Make sure you're running the current 1.1.5 release, and have this patch applied: http://forums.gbpvr.com/showpost.php?p=2...ostcount=6

Also make sure you have the following in config.xml:

<PreferAlternatingCaptureSources>false</PreferAlternatingCaptureSources>
<TryToHonourPaddingIfPossible>true</TryToHonourPaddingIfPossible>

[mof]

Hi Sub - the patch appears to be what I needed - I haven't noticed any more problems.
Thanks again!

[nj2112]

Well it seems that this isn't limited to the nova-t-500.

I've recently had a recording on my nova-t-500 cut short by 17 mins which coincides exactly with the stop time of a recording on my nova-t stick.

Just to be clear this isn't the padding issue addressed by the patch mentioned above.

[blzbubb]

I also have the Nova-T-500. I have tried the patch but it still seems to happen exactly as described in this post ... while recording an hour long program on one channel and a 30 minute program on another channel the hour long program is cut to the same length as the shorter recording. When i look at the pending recording though it says it is still recording beyond the point that it stopped. :confused:

Any other ideas what could be causing this?

[Bobins]

I'm also seeing something similar too with a Nova-t-500.

1st recording gets truncated (Dev 1 Path 1) when a second recording starts (Dev 1 Path 0). Last two episodes of ER (CH4 UK)were trashed when Primeval (ITV UK) started recording. WAF is highly unamused :eek:

No errors in the logs. In fact the logs say the recordings finished at the correct time.

[stryder]

Check it hasnt split the recording into two files, I get this occassionaly.

If you access from the recordings plugin, you will get the last file, if you go to the recordings directory however, you may find two files (e.g. program.dvr-ms and program-1.dvr-ms).

The complete recording should be there, just on two files.