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XNEWA unable to connect to server every 24 hrs

 
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XNEWA unable to connect to server every 24 hrs
Twisel
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#1
2015-09-15, 12:31 PM
Hi,

X-Newa is unable to connect to the server with Nextpvr in the morning. The solution is to walk to the server and stop the NPVR Recording service and kill the ndigitalhost.exe process. It will then work fine for 24 hrs and fail again the next morning.

Its something I've been meaning to fix for a while but haven't yet found a solution and wondered if you had any suggestions on what I could try other than walking to the server or how to better diagnose the issue??

Worst case scenario is I could run a batch file on server wake to kill the process and service.... but is there a better way??

[INDENT][/INDENT]REM Restart recording service
taskkill /IM ndigitalhost.exe /F

taskkill /IM ndigitalhost.exe /F

NET STOP "NPVR Recording Service"

NET START "NPVR Recording Service"[/INDENT][/INDENT]
mvallevand
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Ontario Canada
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#2
2015-09-15, 08:57 PM
Twisel Wrote:X-Newa is unable to connect to the server with Nextpvr in the morning. The solution is to walk to the server and stop the NPVR Recording service and kill the ndigitalhost.exe process. It will then work fine for 24 hrs and fail again the next morning.

Logs? Since it works fine here leaving the server running (or sleeping) for days and weeks, the only thing that might explain this is running on a limited memory machine like an RPI and leaving web client running until the SD card fills up.

If you have to kill ndigitalhost that points to a server-side problem for sub.

Martin
stustunz
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#3
2015-09-15, 10:22 PM
http://forums.nextpvr.com/showthread.php...tart/page3
Sounds like the same issue I had this patch fixed i
[SIZE="1"]Specs[/SIZE]
[SIZE="1"]Server:Cpu-Intel i3,ATI Radeon HD 5670 ,OS-Windows 7,2gig ram. 2xHvr4400,Nova-s plus(dvb-s SD),hvr2210(dvb-t HD)[/SIZE]
[SIZE="1"]Client:Cpu-AMD am2,Gpu-Ati HD2100 integrated ,OS-Windows 7,2gig ram[/SIZE]
[SIZE="1"]Client:Cpu Intel 2 gig ram ,Nvidia 9400[/SIZE]
[SIZE="1"]ClientTongueopcorn Hour A110[/SIZE]
[SIZE="1"]Client:Samsung [NZ][DVB-s][2012]BD-E5900x2 [/SIZE]
[SIZE="1"]Client:Samsung [NZ][DVB-s][2013]BD-F6500 [/SIZE]
mvallevand
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Ontario Canada
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#4
2015-09-15, 10:59 PM
Logs are even better than guessing!

Martin
Twisel
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#5
2015-09-16, 05:17 PM
Not near the problem machine until Friday, will post logs then, which logs are the necerssary ones??

PS.

Server i5 win7 32bit 3.3gb ram
Client (xnewa/xbmc) atom 1.8ghz win7-32bit 3.3gb ram
Twisel
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#6
2015-09-19, 02:16 PM
I implemented the batch file to run on server wake and XNewa has connected 2 days of 3.... It didn't connect morning of 18/9/15.

Today I have replaced the NUUtility.dll... never hurts to try a stab in the dark...

Here are the server NPVR logs and client Kodi logs.... If you require further logs, please can you point me in the right direction.

Thank you for your help.

PS Today I am trying a fresh install of Kodi to bring it up to the latest version. NPVR and X-Newa are both at the latest versions as of 1 week ago.
mvallevand
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#7
2015-09-19, 05:20 PM
Is the problem that WOL isn't working or something else.? I do see the server going to sleep while webclient is running which is not a good thing and some bad IPC erros that sub would need to comment on but nothing unusual.

Martin
sub
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NextPVR HQ, New Zealand
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#8
2015-09-19, 05:30 PM
mvallevand Wrote:I do see the server going to sleep while webclient is running which is not a good thing and some bad IPC erros that sub would need to comment on but nothing unusual.
These seem to be the result of user selecting 'exit' from the menu in the webclient (causing orderly shutdown of process), then the next call fails because process doesn't exist (logging IPC error), then new instance starts up.
mvallevand
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#9
2015-09-19, 05:42 PM
Thanks sub right you are that is just the normal webclient launch error. I was looking at the wrong logs, the client and server are out of sync by over 3.5 minutes.

Martin
Twisel
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#10
2015-09-19, 06:09 PM
although time sync is set to windows time server automatic (weekly I think) it never has worked.... but click on update now in the clock options and it does sync.....

is the time an issue or just awkward for log reading??

I shall keep you posted on if the dll update nuUtility has any affect on this issue....

Any suggestions on anything else I can try??

PS WOL certainly seems to work when tested although in the mornings the server will be awake as it records breakfast tv from 6am.
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