NEWA- TV guide is empty

rogbott · 2016-06-15, 10:18 PM

I am able to see the TV Guide and schedule recordings, etc. in the NextPVR app, but I don't see anything when I log into NEWA on my Mac. The EPG is completely empty. I have tried running nextpvr.exe -emptyepg, but that didn't do anything. On the local computer running NextPVR everything is working well. However, through NEWA I get Also when I do an episode search and I try to do a recording, I get a Runtime Error. Is there a way I can correct this? I am also not sure what logs might help in this case.

mvallevand · 2016-06-16, 12:37 AM

rogbott Wrote:I am able to see the TV Guide and schedule recordings, etc. in the NextPVR app, but I don't see anything when I log into NEWA on my Mac. The EPG is completely empty. I have tried running nextpvr.exe -emptyepg, but that didn't do anything. On the local computer running NextPVR everything is working well. However, through NEWA I get Also when I do an episode search and I try to do a recording, I get a Runtime Error. Is there a way I can correct this? I am also not sure what logs might help in this case.

Well nextpvr.exe -emptyepg does just empty the guide without reloading data. Did you try updating it from within NextPVR or using the command line -updateepg

Use the built in function to zip all your logs from the first setup screen.

Martin

rogbott · 2016-06-16, 07:47 AM

I tired running updateeepg, but it didn't make a different. I zipped up the log files and have included it as an attachment.

mvallevand · 2016-06-16, 11:22 AM

rogbott Wrote:I tired running updateeepg, but it didn't make a different. I zipped up the log files and have included it as an attachment.

Your logs are all showing weird things.. I'd reboot my server if I saw those. After that try and update the EPG again and if the data is still not there resend the new logs.

Martin

UncleJohnsBand · 2016-06-17, 02:04 AM

Any updates?

rogbott · 2016-07-01, 01:49 AM

Sorry for the delay in response. I was traveling nonstop for work. I just updated to 3.7.7 today and it started working after I ran the -updateepg command. It didn't work directly after the upgrade.

UncleJohnsBand · 2016-07-02, 12:55 AM

rogbott Wrote:Sorry for the delay in response. I was traveling nonstop for work. I just updated to 3.7.7 today and it started working after I ran the -updateepg command. It didn't work directly after the upgrade.

Thanks for the update.

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