Nextpvr has stopped working. v 3.9.2 (161119)

[eastavin]

Since upgrading to this release 3.9.2 (161119) have been getting an unusually larger amount of NextPVR has stopped working. Windows is checking for a solution to the problem issues. May be watching Live TV or may be selecting something from the tv guide or about to pick a recording and presto... no pvr. Here are my log files if they might help anyone who can suggest a solution.

[mvallevand]

Does the Windows Eventviewer show any extra info when it crashes? If so maybe copy the details here too.

Martin

[eastavin]

well the first thing I see is that a PowerEvent was handled successfully by the NPVR Recording Service. Then 2 minutes and 7 seconds later there is an application error.

Level Date and Time Source Event ID Task Category
Error 2016-11-30 7:45:41 AM Application Error 1000 (100) "Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x582e9cd0
Faulting module name: HCW_mcm2vd.ax, version: 7.5.0.32871, time stamp: 0x487607e1
Exception code: 0xc0000005
Fault offset: 0x0003f335
Faulting process id: 0x11a8
Faulting application start time: 0x01d24aa810939c97
Faulting application path: C:\Program Files (x86)\NPVR\NextPVR.exe
Faulting module path: C:\Program Files (x86)\WinTV\WinTV8\Codecs\MPEG-2 Video\HCW_mcm2vd.ax
Report Id: 731477d1-fd6f-41a3-8755-2d008686706b
Faulting package full name:
Faulting package-relative application ID: "

Then there is windows error report
Log Name: Application
Source: Windows Error Reporting
Date: 2016-11-30 7:45:54 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ACER-TV-PT159CC
Description:
Fault bucket 108595528822, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: NextPVR.exe
P2: 1.0.0.0
P3: 582e9cd0
P4: HCW_mcm2vd.ax
P5: 7.5.0.32871
P6: 487607e1
P7: c0000005
P8: 0003f335
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC604.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_NextPVR.exe_134bd2987e257ec331f3e66fadc19aa5b1a73b6_cbb34a64_09e8f5ee

Analysis symbol:
Rechecking for solution: 0
Report Id: 731477d1-fd6f-41a3-8755-2d008686706b
Report Status: 0
Hashed bucket: 38ab470b3debb5bc36404ac55660a96c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-11-30T12:45:54.643696700Z" />
<EventRecordID>7185</EventRecordID>
<Channel>Application</Channel>
<Computer>ACER-TV-PT159CC</Computer>
<Security />
</System>
<EventData>
<Data>108595528822</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>NextPVR.exe</Data>
<Data>1.0.0.0</Data>
<Data>582e9cd0</Data>
<Data>HCW_mcm2vd.ax</Data>
<Data>7.5.0.32871</Data>
<Data>487607e1</Data>
<Data>c0000005</Data>
<Data>0003f335</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC604.tmp.WERInternalMetadata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_NextPVR.exe_134bd2987e257ec331f3e66fadc19aa5b1a73b6_cbb34a64_09e8f5ee</Data>
<Data>
</Data>
<Data>0</Data>
<Data>731477d1-fd6f-41a3-8755-2d008686706b</Data>
<Data>0</Data>
<Data>38ab470b3debb5bc36404ac55660a96c</Data>
</EventData>
</Event>

[sub]

well the first thing I see is that a PowerEvent was handled successfully by the NPVR Recording Service. Then 2 minutes and 7 seconds later there is an application error.

Level Date and Time Source Event ID Task Category
Error 2016-11-30 7:45:41 AM Application Error 1000 (100) "Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x582e9cd0
Faulting module name: HCW_mcm2vd.ax, version: 7.5.0.32871, time stamp: 0x487607e1

It's crashing in the MainConcept video decoder. Try switching to a different decoder.

[eastavin]

Thanks. So where does when find a different open source decoder for windows 10?

[scJohn]

The goto response is SAF6 (unlocked version). Link: http://forums.nextpvr.com/showthread.php...light=SAF6

[eastavin]

Many thanks. will give it a go.