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Unable to communicate with recording service.

Unable to communicate with recording service.
EiEiOhh
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Posts: 73
Threads: 13
Joined: Jan 2015
#1
2017-08-18, 09:05 PM
Windows 10
Ceton InfiniTV 6 ETH
Next PVR 4.0.4 also tried 3.4.8

Trying to run NextPVR on a new machine.
I installed NextPVR 4.0.4 and I got the Unable to communicate with recording service error.
I tried downgrading to 3.4.8 and go the same error

Steps:
1- Installed Ceton software
2- Installed NextPVR 4.0.4
3- Renamed C:\Users\Public\NPVR .. configBAK.xml and npvrBAK.db3
4- Moved C:\Users\Public\NPVR .. config.xml and npvr.db3 from old machine to new machine
5- Rebooted
sub
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Posts: 106,708
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#2
2017-08-18, 09:10 PM
Reboot, try again, and if it's still not working then post the logs.
scJohn
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Joined: Jun 2013
#3
2017-08-18, 09:17 PM
Please post logs.

Under Settings>Devices do you see your InfinTV 6.

Does the InfiniTV Diagnostic tool give you the proper status for the InfiniTV 6?
Server:
CPU- Intel I5-8400, Ram -12GB, SSD - 128GB, HDD - 1TB, Turners - Hauppauge WinTV-quadHD, OS - Win 10 Home, Router - TP-Link Archer C7(AC1750).

Clients:
Intel NUC CPU - Intel N3700, RAM - 4GB, SSD - 128GB, OS - Win 10, Wired Ethernet.
EiEiOhh
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Posts: 73
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Joined: Jan 2015
#4
2017-08-18, 10:37 PM
I do see InfiniTV under devices
I did run the ceton diagnostics tool and the result I got was Unable to connect to recording device.

I rebooted and tried again, Same error and the logs are attached

Thank you
sub
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Posts: 106,708
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#5
2017-08-18, 10:47 PM
Do you see nrecord.exe running in the task manager?
sub
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Posts: 106,708
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#6
2017-08-18, 10:49 PM
From the current logs, I'm wondering if you've got firewall or antivirus software blocking nextpvr.exe from being able to talk to nrecord.exe
EiEiOhh
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#7
2017-08-18, 11:21 PM
Windows firewall was running.. I disabled it
Nrecord (32 bit) was not running. Neither was NPVR Recording Service. It is set to Automatic so I manually started it. Once I did, Nrecord started as well.
I rebooted with firewall off, manually started Nrecord which also started NPVR Recording service
Was now presented with "The Microsoft DTV-DVD Video Decoder on your machine has MPEG2 support disabled. Please try another decoder."
sub
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#8
2017-08-19, 04:10 AM
EiEiOhh Wrote:Nrecord (32 bit) was not running. Neither was NPVR Recording Service.
These are one and the same.

Quote:Was now presented with "The Microsoft DTV-DVD Video Decoder on your machine has MPEG2 support disabled. Please try another decoder."
As per the message, NextPVR can't use the Microsoft DTV-DVD decoder on your machine, so switch to a different MPEG2 decoder
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