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TV Guide won't come up

TV Guide won't come up
marshjax
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#1
2018-01-17, 09:44 PM
Next PVR was installed by my grandson who is no longer in town. The TY guide wasn't showing anything except No Show Details for everything. I installed the new update and went through the EPG Setup, but nothing worked. I deleted TV Guide from the plugins and then put it back and I don't know if I used the correct settings and don't want to do anything else and mess it up even more. After several attempts to fix the EPG, I went ahead and bought Schedules Direct and set that up and went to channels in Settings and set them up and that looks ok. But when i hit TV Guide on the main menu, it blinks a window I can't begin to see and is blank! I have been trying to fix this for 3 days. Can you help? I am including my logs as per instructed. I'm not very experienced with forums, so beg your indulgence for a novice. Thank you.
I'm not sure i sent the logs correctly. I don't see a "Go Advanced" button or a "paperclip". Please let me know if I did this wrong and how to do it correctly. Sorry.[ATTACH=CONFIG]44929[/ATTACH]
sub
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NextPVR HQ, New Zealand
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#2
2018-01-17, 09:55 PM
My guess (for your original problem) is that you're using zap2xml to get your tv listings. The zap2it website was recently changed, breaking zap2xml. Apprarently there is a new version at http://zap2xml.awardspace.info/

Now that you've got Schedules Direct... if you go to the Settings->Channels screen, do you see your channels listed? If you click Bulk Map, do all the channels have their EPG source set to Schedules Direct?
marshjax
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#3
2018-01-18, 02:13 PM
Hi,
I did go to the new Zap2xml site and downloaded the new version. not sure if I didn't follow the directions correctly or what, but I couldn't get it to go to NextPVR, so I got the Schedules Direct and I'll stick with that.
There are 48 channels listed on NextPVR. After loading SD and mapping the channels, 9 have SD, 23 have XMLTV and 18 have DVB/ATSC EPG. Should I empty EPG and update EPG? Will that fix the guide not being there? Thanks for your help.
merc82
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#4
2018-01-18, 02:53 PM
Concerning zap2xml, I'll post my experience for others although the original poster has moved to SD.

I updated zap2xml and logged into my zap2it account as the instructions on the zap2xaml website state. I still had "no data" messages on the Npvr TV Guide even though the xmltv.tv file was updated. I was able to correct this by remapping each channel in SETTINGS > CHANNELS > DETAILS > MAPPING.
sub
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#5
2018-01-18, 05:42 PM
marshjax Wrote:Hi,
I did go to the new Zap2xml site and downloaded the new version. not sure if I didn't follow the directions correctly or what, but I couldn't get it to go to NextPVR, so I got the Schedules Direct and I'll stick with that.
There are 48 channels listed on NextPVR. After loading SD and mapping the channels, 9 have SD, 23 have XMLTV and 18 have DVB/ATSC EPG. Should I empty EPG and update EPG? Will that fix the guide not being there? Thanks for your help.
Go into the Settings -> Channels screen, click Bulk Map, and fix your mappings. You should be able to set all the channels to the correct SD channel mappings.
TeleFragger
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#6
2018-01-19, 02:18 PM
marshjax Wrote:Hi,
I did go to the new Zap2xml site and downloaded the new version. not sure if I didn't follow the directions correctly or what, but I couldn't get it to go to NextPVR, so I got the Schedules Direct and I'll stick with that.
There are 48 channels listed on NextPVR. After loading SD and mapping the channels, 9 have SD, 23 have XMLTV and 18 have DVB/ATSC EPG. Should I empty EPG and update EPG? Will that fix the guide not being there? Thanks for your help.

Ill have to try this as I am having an issue and needing to get it resolved as DVR is down for me (and I just got PlexPass and very disappointed with its ability to have both OTA and Cable.. thus why NextPVR is awesome-sauce)
marshjax
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#7
2018-01-19, 02:59 PM
Hi,
I went in and changed all the channels to SD and hit ok. When it went back to the main channel screen, some of the channels went back to DVB/ATSC EPG. I went back and changed them again, but it did the same thing. I ran the Update EPG, but nothing changed, so I deleted those channels (don't watch them anyway). So all my channels are SD, but the TV Guide still doesn't come up in the main screen of NextPVR. What do I do about that?
Graham
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#8
2018-01-19, 03:14 PM
marshjax Wrote:So all my channels are SD, but the TV Guide still doesn't come up in the main screen of NextPVR. What do I do about that?

What do you see on screen when you select TV Guide in NextPVR? Do you see a grid with the channels listed down the left side (similar to this ... http://www.nextpvr.com/nwiki/pmwiki.php?...al.TVGuide) ?

Please display the TV Guide and then zip and attach your logs again ... Thanks.
sub
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#9
2018-01-19, 04:24 PM
marshjax Wrote:Hi,
I went in and changed all the channels to SD and hit ok. When it went back to the main channel screen, some of the channels went back to DVB/ATSC EPG. I went back and changed them again, but it did the same thing. I ran the Update EPG, but nothing changed, so I deleted those channels (don't watch them anyway). So all my channels are SD, but the TV Guide still doesn't come up in the main screen of NextPVR. What do I do about that?
When you changed them to SD, did you also select which channel they're mapped to in the right hand column?
marshjax
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#10
2018-01-20, 03:53 PM
i displayed TV screen as requested and zipped and copied log files to you. The problem is NOTHING comes up when I select TV Guide. It's a blank screen. No grid, no channel numbers, nothing. The only thing on the screen on the left is the choices: TV Guide (which shows nothing when picked), Recordings, Live TV, Music, DVD, Exit (all of which seem to be working).
The channels in Settings appear to be ok. I tried to do a print screen and send to you, but it didn't work. I think the channel mapping is ok, but there is NO GRID in NextPVR TV Guide to send it to.
Again, I went to plug-ins early on and deleted TV Guide. Then i added it back in, but there were settings in the add in and I don't know if I picked the correct ones. Could that be the reason it "went away"? If so, shall I delete TV Guide again from Plug-ins and re-add it and what settings should I use? Or, if it isn't the issue, what do I do to get the grid back?
Thank you for your help. I apologize for not knowing how to attach screen shots, etc. Haven't much experience with blogs or forums. Sorry.
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