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NextPVR Forums Public NextPVR Other Clients NextPVR Enhanced Web Admin (NEWA) v
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Can't stream existing recordings

 
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Can't stream existing recordings
Bobins
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UK (North West)
Posts: 696
Threads: 94
Joined: Sep 2004
#1
2018-05-20, 04:49 PM
I'm away from home for a while and decided to stream a couple of recordings to my Surface Pro Windows 10 tablet.
NEWA opens fine (modern interface) and I can select the recording to play.
I see the transcode start message and then buffering 25%, 50%, 75% 100%. It then say playing but no video/sound output.
After a few seconds I see a message "The media could not be loaded either because the server or network failed Or because the format is not supported"
VLC is installed, is the default player and I get the same result in either Internet Explorer or Edge browsers.
Any ideas where the problem may be?
Can't easily access the logs as not back home for a couple of weeks.
NPVR Version= 4.2.4_190307
Intel i7 Quad Core 3200 + 16GB DDR2 Gigabyte Motherboard
Windows 10 Pro 64bit
BlackGold dual DVB T & S tuner
60Gb SSD System Disk (Raid 1)
60Gb SSD Recording Cache
4Tb Media Store (WD Red 4Tb x 2 in Raid 1)

Raspberry Pi2 running OSMC (Kodi v18.3) x 2
Raspberry Pi3 B+ running OSMC (Kodi v18.3)
sub
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NextPVR HQ, New Zealand
Posts: 96,674
Threads: 674
Joined: Nov 2003
#2
2018-05-20, 05:47 PM
Quote:Any ideas where the problem may be?
So, no - not without logs.
Bobins
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UK (North West)
Posts: 696
Threads: 94
Joined: Sep 2004
#3
2018-06-21, 10:34 PM (This post was last modified: 2018-06-21, 10:37 PM by Bobins.)
Finally got time to look at this whilst at home. The recordings won't play in the web browser (Edge) on the local NPVR machine either so it's not just a remote issue.
Web Log attached attempting to play a recording (23:16)
NPVR Version= 4.2.4_190307
Intel i7 Quad Core 3200 + 16GB DDR2 Gigabyte Motherboard
Windows 10 Pro 64bit
BlackGold dual DVB T & S tuner
60Gb SSD System Disk (Raid 1)
60Gb SSD Recording Cache
4Tb Media Store (WD Red 4Tb x 2 in Raid 1)

Raspberry Pi2 running OSMC (Kodi v18.3) x 2
Raspberry Pi3 B+ running OSMC (Kodi v18.3)
sub
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NextPVR HQ, New Zealand
Posts: 96,674
Threads: 674
Joined: Nov 2003
#4
2018-06-22, 01:41 AM
In that log it looks like it was successfully transcoding and streaming.

Do you have Chrome installed? Same result there? If you press F12, and click Console, is there any errors listed there?
Bobins
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UK (North West)
Posts: 696
Threads: 94
Joined: Sep 2004
#5
2018-06-24, 11:37 AM
Installed Chrome. See exactly the same error.
NPVR Version= 4.2.4_190307
Intel i7 Quad Core 3200 + 16GB DDR2 Gigabyte Motherboard
Windows 10 Pro 64bit
BlackGold dual DVB T & S tuner
60Gb SSD System Disk (Raid 1)
60Gb SSD Recording Cache
4Tb Media Store (WD Red 4Tb x 2 in Raid 1)

Raspberry Pi2 running OSMC (Kodi v18.3) x 2
Raspberry Pi3 B+ running OSMC (Kodi v18.3)
Bobins
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Senior Member

UK (North West)
Posts: 696
Threads: 94
Joined: Sep 2004
#6
2018-06-25, 09:44 PM
Any ideas anyone?
Would like to try and sort this before my next away from home this coming weekend.
NPVR Version= 4.2.4_190307
Intel i7 Quad Core 3200 + 16GB DDR2 Gigabyte Motherboard
Windows 10 Pro 64bit
BlackGold dual DVB T & S tuner
60Gb SSD System Disk (Raid 1)
60Gb SSD Recording Cache
4Tb Media Store (WD Red 4Tb x 2 in Raid 1)

Raspberry Pi2 running OSMC (Kodi v18.3) x 2
Raspberry Pi3 B+ running OSMC (Kodi v18.3)
ga_mueller
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Senior Member

Posts: 471
Threads: 31
Joined: Oct 2009
#7
2018-06-26, 06:30 PM
Emby
Bobins
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UK (North West)
Posts: 696
Threads: 94
Joined: Sep 2004
#8
2018-06-26, 09:26 PM
Thanks for the suggestion but I think I'd rather understand why the existing software isn't working as designed before masking the problem by installing an alternative.
NPVR Version= 4.2.4_190307
Intel i7 Quad Core 3200 + 16GB DDR2 Gigabyte Motherboard
Windows 10 Pro 64bit
BlackGold dual DVB T & S tuner
60Gb SSD System Disk (Raid 1)
60Gb SSD Recording Cache
4Tb Media Store (WD Red 4Tb x 2 in Raid 1)

Raspberry Pi2 running OSMC (Kodi v18.3) x 2
Raspberry Pi3 B+ running OSMC (Kodi v18.3)
mvallevand
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Ontario Canada
Posts: 36,309
Threads: 722
Joined: May 2006
#9
2018-06-26, 10:04 PM (This post was last modified: 2018-06-26, 10:10 PM by mvallevand.)
It might be because the audio channel that ffmpeg is picking up is the NAR channel not the eng channel

Code:
2018-06-21 23:16:17.592    [DEBUG][5]    ErrorData:   Program 8931
2018-06-21 23:16:17.592    [DEBUG][5]    ErrorData:     Stream #0:0[0x14b4]: Video: h264 (High) ([27][0][0][0] / 0x001B), yuv420p(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 90k tbn, 50 tbc
2018-06-21 23:16:17.592    [DEBUG][5]    ErrorData:     Stream #0:1[0x14b6](NAR): Audio: mp2 ([3][0][0][0] / 0x0003), 48000 Hz, stereo, s16p, 256 kb/s
2018-06-21 23:16:17.592    [DEBUG][5]    ErrorData:     Stream #0:2[0x14b8](eng): Subtitle: dvb_subtitle ([6][0][0][0] / 0x0006)
2018-06-21 23:16:17.592    [DEBUG][5]    ErrorData:     Stream #0:3[0x14b7](eng,eng): Subtitle: dvb_teletext ([6][0][0][0] / 0x0006)
2018-06-21 23:16:17.593    [DEBUG][5]    ErrorData:     Stream #0:4[0x14b5](eng): Audio: ac3 ([6][0][0][0] / 0x0006), 48000 Hz, stereo, fltp, 192 kb/s
....
2018-06-21 23:16:17.611    [DEBUG][38]    ErrorData: Stream mapping:
2018-06-21 23:16:17.611    [DEBUG][38]    ErrorData:   Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
2018-06-21 23:16:17.611    [DEBUG][38]    ErrorData:   Stream #0:1 -> #0:1 (mp2 (native) -> aac (native))

If you remux to get rid of that NAR stream does it help?

I think sub uses pretty much the same transcoding parameters as Emby used to use a few versions ago so Emby might not be any better. If in fact it works in Emby you probably could use the newer ffmpeg and see if the parameters have changed.

Martin.
sub
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NextPVR HQ, New Zealand
Posts: 96,674
Threads: 674
Joined: Nov 2003
#10
2018-06-27, 01:07 AM
If you can supply a sample recording, I'll check it.
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