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Problems with Schedules Direct for UK?

Problems with Schedules Direct for UK?
andrewj
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#1
2018-09-01, 06:36 AM
Hi,
I usually have two weeks' schedules direct data, but I suddenly don't seem to be able to get anything beyond this Friday. Is anyone else having a similar problem, esp. in the UK?
Thanks
Andrew
sub
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#2
2018-09-01, 07:43 AM
Hit the 'Update EPG' button, then zip and attach the logs, and I'll check if you're getting any errors.
andrewj
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#3
2018-09-01, 09:27 AM
Hi Sub,
Thanks, logs attached.
Andrew
sub
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#4
2018-09-01, 09:32 AM
There is no obvious problems there. I can see it pulling in lots of listings:

Quote:2018-09-01 07:16:51.757 [DEBUG][6] - (1) BBC ONE Lon: has 314 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (2) BBC TWO: has 219 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (3) ITV: has 225 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (4) Channel 4: has 336 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (5) Channel 5: has 321 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (6) ITV2: has 262 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (9) BBC FOUR: has 135 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (10) ITV3: has 180 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (11) Pick: has 500 listings
2018-09-01 07:16:51.757 [DEBUG][6] - (12) Dave: has 385 listings
…etc...
JEF
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#5
2018-09-01, 11:29 AM
Same Here
andrewj
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#6
2018-09-01, 01:39 PM
Sorry @JEF - do you mean the same analysis of my problem, or do you have the same problem?
sub
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#7
2018-09-01, 04:12 PM
If two of your are having an issue with Schedules Direct listings in the UK, it'd definitely be worth posting the question on the Schedules Direct forums.

I was suspecting Andrew's logs would show his account expired on that day, or some other error returned from SD. Instead, it seems to be getting the listings they have available, so maybe they've some problem with the amount of data they have at the moment.
JEF
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#8
2018-09-01, 06:24 PM
I did not have EPG Listings after Friday. I have just done an EPG update from npvr settings and things are back to normal
andrewj
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#9
2018-09-02, 06:25 AM
I've just checked, and I now have EPG data for most channels for two weeks, but only for one week (until Sunday 9th ) for BBC channels. It's working, but the BBC data seems to be truncated. Are you the same?
Stanno
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#10
2018-09-02, 05:32 PM
It's been like this for weeks, just on the BBC channels.
Stanno
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