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EPG content not showing up in client

EPG content not showing up in client
Cybergy
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Joined: Sep 2005
#11
2019-04-05, 07:42 PM
I deleted all my edited selections from iptv-epg.com and it seems to be working now. I still don't know what went wrong, but I'm glad it's working again.

Thanks guys
Cybergy
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Joined: Sep 2005
#12
2019-04-07, 12:32 PM
I spoke too soon. I am getting an EPG now in NPVR but it's different than the other 2 IPTV clients (the other 2 are the same - and accurate). Using the exact same urls for M3U and XML http links.

What sense does this make? I assume NPVR is doing some sort of interpretation rather than just reading the data in the URL?
sub
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NextPVR HQ, New Zealand
Posts: 106,807
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Joined: Nov 2003
#13
2019-04-07, 07:00 PM
I loaded up your m3u and xml. The first thing that looked odd in the guide screen was "US:A&E" seemed to have all Arabic show names.

Looking in your m3u, I can see the "US: A&E" channel, in the "USA" group. It has tvg-id="AlAan.ae" (TV guide identifier of "AlAan.ae")
Code:
#EXTINF:-1 tvg-id="AlAan.ae" tvg-name="Al Aan AE" tvg-logo="http://static.iptv-epg.com/ae/AlAan.ae.png" tvg-chno="1" channel-id="1" group-title="USA",US: A&E
http://tntcloud.xyz:2052/username/passwrd/30

Looking in your xml file, this "AlAan.ae" is actual "Al Aan AE" (whatsonarabia).
Code:
<channel id="AlAan.ae">
    <display-name lang="en">Al Aan AE</display-name>    
    <url>http://www.whatsonarabia.com</url>
    <icon src="http://static.iptv-epg.com/ae/AlAan.ae.png"/>
</channel>
…
<programme start="20190406010000 +0000" stop="20190406015500 +0000" channel="AlAan.ae">
    <title lang="en">El Hareem Asrar</title>
    <desc lang="en">The host interviews Arab female celebrities to talk about various topics. The celebrities reveal some of their deepest personal and professional secrets</desc>
    <credits>
      <director>Muhammad Bakir</director>
    </credits>
    <category lang="en">TV Show</category>
    <category lang="en">Chat Show</category>
    <icon src="http://imageswoapi.whatsonindia.com/WhatsOnTV/images/ProgramImages/xlarge/E0C63D2000AD8D91A5C1018CE638B5DA5D7EF0E8J.jpg"/>
    <episode-num system="xmltv_ns">.13.</episode-num>
</programme>

So...NextPVR is doing exactly what it's told to do by the m3u, but you're getting incorrect guide data is because of the incorrect tvg-id coming from your m3u.

It's possible that when you originally setup your other two clients, the m3u was returning the correct mappings at that time. (likely they've changed something since then)
sub
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#14
2019-04-07, 07:05 PM
There are several others that also have the wrong tvg-id mapping in the m3u. "US: DISCOVERY ID", "US: DIY NETWORK" etc.
Cybergy
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Posts: 50
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Joined: Sep 2005
#15
2019-04-08, 05:19 PM
Thanks sub.

I realize a few channels have the wrong mapping, but my testing was being done on the same channel across multiple clients. Hopefully I can find a common thread through this issue.
sub
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NextPVR HQ, New Zealand
Posts: 106,807
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Joined: Nov 2003
#16
2019-04-08, 05:39 PM
If there is a specific channel you want me to check, I can let you know why it's mapped the way it is.
Laurie
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#17
2019-04-09, 12:53 PM (This post was last modified: 2019-04-09, 01:13 PM by Laurie.)
I just did a first installation of NextPVR and everything worked OK except I get no details in the EPG. In the EPG settings all channels show 2 sources for EPG data but I am not getting anything for any channel. any ideas - I am in Australia. When I click on Update EPG I get a Status window show up but it appears to be compressed and I cannot see the text in the box. How do I attach a screenshot?
Cybergy
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Posts: 50
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Joined: Sep 2005
#18
2019-04-09, 01:28 PM
sub Wrote:If there is a specific channel you want me to check, I can let you know why it's mapped the way it is.

Thank you sub. I was watching NatGeo US and NatGeo Wild US but I'm not convinced this is a NextPVR issue until I can isolate what's coming in from the EPG provider. It's almost like I roll the dice and get something different every time.

Since the issue appears it may be unique to me, I need to do some digging before you waste your time. I have seen different results (EPG no data sometimes) between firefox and IE also. And I have limited time right now to boot.
Graham
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UK
Posts: 4,058
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#19
2019-04-09, 03:47 PM
Laurie Wrote:I just did a first installation of NextPVR and everything worked OK except I get no details in the EPG. In the EPG settings all channels show 2 sources for EPG data but I am not getting anything for any channel. any ideas - I am in Australia. When I click on Update EPG I get a Status window show up but it appears to be compressed and I cannot see the text in the box. How do I attach a screenshot?

To the bottom right of the box where you type your post is the button ... Go Advanced ... You should then see icons to attach all sorts.

Please click the Update EPG button in NextPVR Settings --> Channels and then go to NextPVR Settings --> About and click the button to zip the logs and attach the zipped logs to a new post.

For future reference ... it's usually best to start a new thread for each specific problem ... even when the symptoms appear to be similar. Thanks.
sub
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NextPVR HQ, New Zealand
Posts: 106,807
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Joined: Nov 2003
#20
2019-04-09, 05:36 PM
Cybergy Wrote:Since the issue appears it may be unique to me, I need to do some digging before you waste your time. I have seen different results (EPG no data sometimes) between firefox and IE also. And I have limited time right now to boot.
Given we've got no known issues in this area, and not seeing any other reports, I am positive it will be problem at your IPTV provider. Also, if the results are changing, it may mean they're trying to work on it at the backend, so hopefully they'll get it
right soon.
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