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Web Channels/Guide empty, Desktop App fine.

 
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Web Channels/Guide empty, Desktop App fine.
JavaWiz
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#1
2020-12-25, 06:03 PM
Not sure if it was a window update or upgrading to the most current version of NPVR.

When I access via web app, my channels and guide pages are blank (no data, just headers/footers).  However, the Desktop app works fine.  

I see some un-authorized messages when accessing via web, are those what's causing this problem? (logs attached)

12:48 - 12:49-Desktop App
12:51 - EOF  -Web App

Any ideas?


Attached Files
.zip   logs-20201225-1255.zip (Size: 14.35 KB / Downloads: 1)
mvallevand
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#2
2020-12-25, 06:07 PM
Do you have a Group filter on? I've seen this a lot using Pluto.

Martin
JavaWiz
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#3
2020-12-25, 06:12 PM
(2020-12-25, 06:07 PM)mvallevand Wrote: Do you have a Group filter on?  I've seen this a lot using Pluto.

Martin

No, it was set to "All Channels", however, when I switched it to another, and back, the channels re-appeared!  Thanks for the suggestion, back in business!  (however this may be a minor bug)
mvallevand
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#4
2020-12-25, 06:19 PM
It seems like it was trying to load

2020-12-25 12:51:37.963 [DEBUG][39] group_id: EXTRA Channels

which perhaps you deleted since I don't see that in your list?

Martin
2leftfeet
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#5
2020-12-25, 06:42 PM (This post was last modified: 2020-12-25, 06:43 PM by 2leftfeet.)
I have seen this behavior as well with Pluto.
mvallevand
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#6
2020-12-25, 06:54 PM
It is not Pluto specific it is how the browser is dealing with groups. The preferedChannelGroup is saved in permanent storage when you select a group and it doesn't care if the group is empty or not.

Martin
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#7
2020-12-25, 09:58 PM
(2020-12-25, 06:54 PM)mvallevand Wrote: It is not Pluto specific it is how the browser is dealing with groups.  The preferedChannelGroup is saved in permanent storage when you select a group and it doesn't care if the group is empty or not.

Martin

Right, I probably delete Pluto on that machine, and possibly left the selected group set to pluto.  Not sure of the logic here, can the web app see if the channel group exists, and if not fall-back to All Channels?
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