Failed Recording

[scaesare]

So, I've found a few threads discussing this error, but they seeemed to be different configuration tyoes (i.e. USB tuners), or older versions of the app and/or OS. So, hopefully I'm  not  being redudndant.

I, for the second time in a couple of weeks, started getting " Failed: No errors, but no data delivered. This is usually because the device failed to lock a signal " on a regularly scheduled recoding (Tonight Show).

The first time I restarted my device (SiliconDust HDHomeRun dual tuner), and rebooted my NEXTPVR server. All started working.

This time, when I got failed recordings, I  then tried using the native HDHomeRun app, and got "All Tuners Busy", despite all of my NEXTPVR clients (2 Kodi boxes, and 2 Win workstations) being off or not running. I reset just the HDHomeRun, and still got failed recordings the next night.

I then tried to manually record a show (specifically choosing a different channel), using a Kodi client. That worked. I set a timer for recording. That also worked. Odd.

I power cycled the Kodi client that I normally just hibernate, but still got "Tuners in use"in the HDHomerun app. Interestingly, on the server device status page it said " No devices are currently active"

I then rebooted the NextPVR server, and my nightly timer then worked. I also no longer got the busy tuners in the HDHomerun app. This doesn't seem like a signal quality issue (which I have no issues with in general)

So, it feels like the server is tying up the tuners somehow? Although it allowed the manual recording and doesn't seem to think the devices are active... 

I've attached the log files that have entries covering that time range. This is the program in question:

Code:

2023-11-08 23:34:00.231    [DEBUG][4]    StartStream(): \\file01\pvr$\The Tonight Show Starring Jimmy Fallon\Season 11\The.Tonight.Show.Starring.Jimmy.Fallon.S11E28.John.Oliver;.Matt.Rife;.Black.Pumas.ts

Other perhaps pertinent info:

NextPVR server: Version: 6.1.5.231022 
Server OS: Windows Server 2016 (fully patched)
Tuner: Model: HDFX-2US / Device ID: 10944DB4 / Firmware: 20230719

Any ideas appreciated...

[mvallevand]

That share name and path looks really odd. Does it work from explorer?

[scaesare]

That share name and path looks really odd.  Does it work from explorer?

It does. That's just Windows UNC naming convention with a hidden share (the dollar sign appended). That works for any path that Windows parses.

It also works in Next PVR for weeks at a time until I get that "No data delivered" failure.

A restart with no change to the share name works fine subsequently.

[mvallevand]

I appears the BDA driver might be acting up.

2023-11-07 23:34:01.341 [DEBUG][4] Unexpected error on ATSC put_TunerRequest: 0x8000FFFF

Unfortunately you didn't sent the zipped log file NextPVR creates for you so we don't have much too go on.

Martin

[scaesare]

My bad... thought that because it was a few days back, grabbing the earlier ones that covered the time period of the failure was appropriate, which I did.

I see now the system will zip them all up for you. Attached.

[mvallevand]

Thanks.

I see the new IsComplete() log entries which on 6.1.5 seem to relate to no data (and now don't seem to freeze the PC). If you record to a local drive does it work? If not maybe you need to rescan since I am assuming ALL your channels play in the Silicondust app.


Martin

[scaesare]

I don't suspect it's an issue writing TO the file share, as it is able to create the three files normally associated with a recording... they just are extremely short or have no data:

Code:

PS C:\Users\scaesare.CAESARE> dir "\\file01\pvr$\The Tonight Show Starring Jimmy Fallon\Season 11"


    Directory: \\file01\pvr$\The Tonight Show Starring Jimmy Fallon\Season 11


Mode                 LastWriteTime         Length Name
----                 -------------         ------ ----
-a----         11/9/2023  11:34 PM              0 The.Tonight.Show.Starring.Jimmy.Fallon.S11E29.Jared.Leto;.AJR.timing
-a----        11/10/2023  12:39 AM              0 The.Tonight.Show.Starring.Jimmy.Fallon.S11E29.Jared.Leto;.AJR.ts
-a----        11/10/2023  12:39 AM            913 The.Tonight.Show.Starring.Jimmy.Fallon.S11E29.Jared.Leto;.AJR.xml

The wording of the error: "no data delivered. This is usually because the device failed to lock a signal", leads me to believe it's not receiving data FROM the tuner, not that it's having an issue trying to write TO the destination directory.

I'll rescan... if you really think it's a destination directory issue, I can try changing that, but given it can write files at both the beginning and end of the event, it seems unlikely?

Thanks for the suggestions.

[mvallevand]

That makes it feel like a rescan issue issus assuming again all channels play in the HDHR app.

Martin

[scaesare]

OK cool... rescanning now... assume need to do both tuners?

Thanks again for the suggestions, I appreciate it.

[mvallevand]

No only scan one. Delete channels from #2 with the scan trash can, close then copy when prompted.

Martin