Recordings not displaying

[Jakesty]

Hello.
I did not make any changes until I had problems.  I go to RECORDINGS, and nothing shows up.  Selecting Recent recordings, nothing shows up there as well.  I decided to upgrade to the newest 7.x version and that didn't change anything either.  I'm on windows 10.
Scheduler shows upcoming programs, but then nothing records. It is also taking a very long time for it to come up, like 60 seconds.


See logs attached.  Thank you Jake

[mvallevand]

A couple of things

2025-04-09 19:48:43.800 [ERROR][1] Recording directory does not exist: \\192.168.0.112\Public3\recordings\\

So depending if that is where they were they could be removed from the database depending on your config.xml settings

There is also this and I don't know what it means but it could from from recordings not working

2025-04-09 19:59:38.703 [ERROR][19] System.NullReferenceException: Object reference not set to an instance of an object.
at NShared.RecordingService.GetServerStatus()
at NShared.Extend.SystemRequestHandler.GetStatus(Dictionary`2 parameters)
at NShared.Extend.SystemRequestHandler.HandleRequest(String method, Dictionary`2 parameters)
at NShared.Extend.PluginFactory.HandleRequest(ServiceResponseStream serviceResponseStream, Dictionary`2 parameters)
at NPVR.Controllers.ServicesController.HandleServiceRequest(String body, String contentType)

Martin

[sub]

Yep, this:

2025-04-09 19:48:43.800 [ERROR][1] Recording directory does not exist: \\192.168.0.112\Public3\recordings\\

Extra slash. Possibly also doesn't have permission to see that share.

Should also have been problematic in v5 though in the past though.

[Jakesty]

It looks like a firmware update happened on my Qnap which may have caused my loss of network drive. So, not happy with this set up, going over to Linux where I have what I hope is an easy question.

[mvallevand]

There are no UNC's in Linux so mapping can be a bit more challenging depending on your repo and skills with permissions of both Linux and Samba.

Martin