Zap2it Lineup Discrepancies change

[pens18aj]

wanted to see if there was a way to add a channel even if the labs.zap2it does not show it now. my problem is adelphia cable company was bought by Time Warner and they took the CW channel and put it on 98. Well later they switched it to channel 25 and I posted a question in the labs.zap2it forums about the changing it, but nothing happened so I just went into GBPVR and mapped channel 98 to 25 that seemed to work. Well today I notice that a program was not recording and notice that for that channel in my TV guide it was blank now. I then logged into my profile on labs.zapit and noticed the channel is just totally gone but the werid thing is the TV listing on tvlistings.zap2it.com still shows the channel. Any ways for me to get the guide info if they are not going to supply it?

here is showing the channel 25 still listed
http://tvlistings5.zap2it.com/tvlistings...9589600000


45013
* Time Warner Cable - Amelia
* * The CW moved to channel 25 from channel 98.

[FirstTeamOPS]

I donno what's going on with Zap2it. Since Adelphia's the change to TW, Zap2it hasn't had any correct listings for my area. Off the top of my head, I know I'm missing 2 channels, I have two channel 17's, and channel 99 is incorrectly listed as 98. I'll also get "empty channels" at the end of my EPG. It's a mess. TitanTV hasn't had a problem adjusting.

However, you'll just have to keep manually mapping that channel that Zap2it doesn't have. I don't think you can do anything if there is no program information for a channel... just have to set manual reoccurring recordings

[j3flight]

If you haven't already, pass this information onto either Adelpia, Zap2It or both... I reported a discrepancy on Charter's guide page (which is driven by Zap2It) and it was fixed within 24 hours (on both ends).

[Braklet]

If you haven't already, pass this information onto either Adelpia, Zap2It or both... I reported a discrepancy on Charter's guide page (which is driven by Zap2It) and it was fixed within 24 hours (on both ends).

"Both" gets my vote. zap2it is Tribune Media's web end, and Tribune is one of only two primary sources for program guide information in the US. (They're the source for many newspaper TV listings.) They are interested in providing correct information.

zap2it was doing very screwy things with our broadcast digital (ATSC) channels, and completely messing up all dependent EPGs. I finally figured out what was going on (they were toggling between using the FCC channel # and the more standard PSIP major/minor channel #s). About 2 days after I sent mail to zap2it.com, they switched back to PSIP channels and all was well.

After I emptied all GB-PVR channels and refreshed the EPG, that is.

[FirstTeamOPS]

If you haven't already, pass this information onto either Adelpia, Zap2It or both... I reported a discrepancy on Charter's guide page (which is driven by Zap2It) and it was fixed within 24 hours (on both ends).

All right. I did try contacting Zap2it about a year ago when I used to live in a place that gave us free movie channels. I contacted Zap2it because none of these channels appeared in the EPG, nothing ever changed. Again, they showed up in other guide systems (Titan, Yahoo, etc).

How did you guys go about contacting Zap2it or Adelphia/TW?

[pens18aj]

A person in the zap2it forum had me do this below to my channel lineup and now the channel is back and on the right channel number 25.


You probably fell victim to the bug of new channels not appearing. Click Modify lineup, then click update. Then click modify again, and the channel should be there unchecked.

[FirstTeamOPS]

You probably fell victim to the bug of new channels not appearing. Click Modify lineup, then click update. Then click modify again, and the channel should be there unchecked.

No kidding! It worked ... as far as my missing channels are concerned. I still have two channel 17's and channel 99 is incorrectly listed as 98. I will try contacting them.

Thanks for the update!

[Braklet]

How did you guys go about contacting Zap2it or Adelphia/TW?

Sent email via their website "contact us" screen, registered for their forums and posted a note there.

Got no answer but things magically worked a few days later.

Oh, and regarding the missing channels. You can manually add channels via the Recording Source config tab, but I have not been able to tune to manual channels via the EPG. IIRC I can tune via "channel up/down" while watching Live TV. So it is a kludge at best.

I guess if I were smarter I could figure out how to fill the manual channel EPG with a dummy program, maybe that would work.

[FirstTeamOPS]

Sent email via their website "contact us" screen, registered for their forums and posted a note there.

Got no answer but things magically worked a few days later.

Thanks. I sent them a detailed e-mail and I'll see what happens.

Oh, and regarding the missing channels. You can manually add channels via the Recording Source config tab, but I have not been able to tune to manual channels via the EPG. IIRC I can tune via "channel up/down" while watching Live TV. So it is a kludge at best.

I guess if I were smarter I could figure out how to fill the manual channel EPG with a dummy program, maybe that would work.

Yea, it's kinda awkward. You have to set it up the channel in the Edit Recording Source. OK it and let the recording service restart. Then go back into the Config app and setup the channel number on the Channels tab.

I'm also noticing other ways around these issues that might be a workaround like unchecking that channel on Zap2it website in the Modify section. It also looks like I could manually change the channel numbers around on that Channels tab in the Config app.

[fla]

You probably fell victim to the bug of new channels not appearing. Click Modify lineup, then click update. Then click modify again, and the channel should be there unchecked.

Super, it fixed a missing channel for me too! Thanks for sharing this info pens18aj.