NPVR 2.0.3 Decoders Settings Crash

[z06racer66]

I just did a clean install of npvr 2.0.3 on my Win7 x64 SP1 development system (no tv tuner installed), and I cannot get into either the Decoders settings or the DVD settings. I'm guessing the problem could be similar to a posting I found earlier "NPVR Crash viewing Settings.Decoders after installing new DVB-T2 card".

My npvr.log gives very little detail:

[...startup]
2011-03-05 10:49:47.297 [DEBUG][1] Created mutex. Must be only instance.
2011-03-05 10:49:47.547 [DEBUG][1] Version: 2.0.3
2011-03-05 10:49:47.547 [DEBUG][1] SingleInstance()
2011-03-05 10:49:47.692 [INFO][1] About to connect to remote recording service
2011-03-05 10:49:47.694 [DEBUG][1] RecordingServiceProxy@exit
2011-03-05 10:49:47.709 [DEBUG][1] Using skin: C:\Users\Public\NPVR\skin\Default\
2011-03-05 10:49:47.713 [DEBUG][1] About to look for plugin directories in: C:\Users\Public\NPVR\Plugins\
2011-03-05 10:49:47.713 [DEBUG][1] Skipping non-existant plugin directory: C:\Program Files (x86)\NPVR\Plugins\
2011-03-05 10:49:47.717 [DEBUG][1] Loaded menu item: Music
2011-03-05 10:49:47.735 [DEBUG][1] Loaded menu item: Videos
2011-03-05 10:49:47.741 [DEBUG][1] Loaded menu item: Pictures
2011-03-05 10:49:47.745 [DEBUG][1] Loaded menu item: DVD
2011-03-05 10:49:47.747 [DEBUG][1] Loaded menu item: Exit


The Windows crash window has the following:

NextPVR has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: NextPVR.exe
Application Version: 1.0.0.0
Application Timestamp: 4d6be205
Fault Module Name: vmnc.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cdc4bfa
Exception Code: c0000096
Exception Offset: 06982a3b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: f342
Additional Information 2: f342afedd2737213d181dc1b390baf27
Additional Information 3: 9da7
Additional Information 4: 9da79eafed5b60e0d71d42939fb677a6

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Any thoughts what could cause this?

[sub]

It says it's crashing inside vmnc.dll, which google indicates is part of VMWare? Are you running this in a VM?

[z06racer66]

I do have VMWare installed, but it is not installed in VM.

[sub]

Ok, but for whatever reason, this fault is occuring in vmnc.dll so it's something to do with VMWare.

[z06racer66]

I tried attaching VS2010 when it crashed and all it really displayed is "Unhandled exception at 0x07162a3b in NextPVR.exe: 0xC0000096: Privileged instruction." I've had VMWare installed for 1.5.36 with no problems. I'll continue to investigate...

[sub]

I dont think its any general incompatibility of the two apps though, because I have VMWare installed here without any problems.

[z06racer66]

I uninstalled VMWare and rebooted and now it displays:

Problem signature:
Problem Event Name: APPCRASH
Application Name: NextPVR.exe
Application Version: 1.0.0.0
Application Timestamp: 4d6be205
Fault Module Name: StackHash_45f0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 08752a3b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 45f0
Additional Information 2: 45f0a53f952e12b70f1f70db825e5bae
Additional Information 3: 3f3e
Additional Information 4: 3f3e0a38deb078c0e6048d93f9abd731

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


So, I'm guessing my VMWare may not be the issue. I tried reinstalling npvr 2.0.3 but still has the same problem. I'll see if I have a backup copy of 1.5.36 and give that a whirl.

[sub]

I wonder what StackHash.dll is?

[z06racer66]

I only read a little bit about it and it seems that it is Windows way of saying that it has no clue as to what just happened.

[z06racer66]

I've installed version 1.5.33 and it crashed too. The only two things I did prior to installing 2.0.3 was installing SP1 and updating the ATI driver to 11.2. I tried backing out the ATI driver, but that didn't help the crash. So, I'm starting to think that maybe SP1 on this computer may have did something to cause this. AND naturally, I did a disk cleanup just this morning so I can no longer uninstall SP1 to see if it indeed is the culprit. Npvr 2.0.3 runs fine on two other boxes. One running Win7 x86 SP1 and the other running Win7 x64 SP1. Oh well.