Recording Service Crash

[seattlefog]

While watching recordings, the recording service has crashed a couple of times in the last several days. The recordings I was watching were not currently being recorded. I will attempt to attach the log files. A message flashed past too fast to read. It stated something about "remote recording service" (I think). The Windows 10 PC has been rebooted.

Comment: I note the Nextpvr recording service is not set to automatically restart after a failure. Perhaps that would be a good enhancement ... or is there an issue with setting the service to restart after a crash. Thanks for your attention on this matter.

[sub]

If you create a c:\temp directory, does a c:\temp\crash.mdmp get created when you have a crash? If so, supply it.

[seattlefog]

A c:\temp directory was already present. The only file it contained was a 0 byte (empty) crash.mdmp file from December 7 2018.

[sub]

Bummer...

[mvallevand]

Check the windows event viewer for messages.

Martin

[seattlefog]

Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 1/17/2019 7:42:19 PM
Event ID: 1325
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: kerwinTV
Description:
An unhandled exception occurred and the process was terminated.

Application ID: NRecord.exe

Process ID: 5048

Exception: System.Collections.Generic.KeyNotFoundException

Message: The given key was not present in the dictionary.

StackTrace: at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at NShared.RecordingService.WorkerThread()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 4.0.30319.0" />
<EventID Qualifiers="49152">1325</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-01-18T03:42:19.428725600Z" />
<EventRecordID>17441</EventRecordID>
<Channel>Application</Channel>
<Computer>kerwinTV</Computer>
<Security />
</System>
<EventData>
<Data>An unhandled exception occurred and the process was terminated.

Application ID: NRecord.exe

Process ID: 5048

Exception: System.Collections.Generic.KeyNotFoundException

Message: The given key was not present in the dictionary.

StackTrace: at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at NShared.RecordingService.WorkerThread()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()</Data>
</EventData>
</Event>

Log Name: Application
Source: .NET Runtime
Date: 1/17/2019 7:42:19 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: kerwinTV
Description:
Application: NRecord.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Collections.Generic.KeyNotFoundException
at System.Collections.Generic.Dictionary`2[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Item(Int32)
at NShared.RecordingService.WorkerThread()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-01-18T03:42:19.428725600Z" />
<EventRecordID>17442</EventRecordID>
<Channel>Application</Channel>
<Computer>kerwinTV</Computer>
<Security />
</System>
<EventData>
<Data>Application: NRecord.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Collections.Generic.KeyNotFoundException
at System.Collections.Generic.Dictionary`2[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Item(Int32)
at NShared.RecordingService.WorkerThread()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

</Data>
</EventData>
</Event>


Log Name: Application
Source: Application Error
Date: 1/17/2019 7:42:19 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: kerwinTV
Description:
Faulting application name: NRecord.exe, version: 1.0.0.0, time stamp: 0x5be74149
Faulting module name: KERNELBASE.dll, version: 10.0.17134.441, time stamp: 0x3da51fd0
Exception code: 0xe0434352
Fault offset: 0x00111812
Faulting process id: 0x13b8
Faulting application start time: 0x01d4ad4bec4c8010
Faulting application path: C:\Program Files (x86)\NPVR\NRecord.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 45793faa-9825-4cca-b8f8-c016e42a4950
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-01-18T03:42:19.668725700Z" />
<EventRecordID>17443</EventRecordID>
<Channel>Application</Channel>
<Computer>kerwinTV</Computer>
<Security />
</System>
<EventData>
<Data>NRecord.exe</Data>
<Data>1.0.0.0</Data>
<Data>5be74149</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.17134.441</Data>
<Data>3da51fd0</Data>
<Data>e0434352</Data>
<Data>00111812</Data>
<Data>13b8</Data>
<Data>01d4ad4bec4c8010</Data>
<Data>C:\Program Files (x86)\NPVR\NRecord.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>45793faa-9825-4cca-b8f8-c016e42a4950</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

[seattlefog]

I observed failures on Jan 14 and Jan 19 but no failures since. Perhaps Bitdefender was being too protective.