Clean install - No Devices in Backend Status and tuners are no responding

[dartheejit]

Hi, 

Location: Sydney, Australia

I did a clean install on the weekend, and of the day of install, I could tune the following USB DVB-T tuners: 
hauppauge WinTV-HVR-935 & 
hauppauge WinTV-dualHD

on Windows 10.

However, today (Monday 6/2/2023), none of the tuners are responding. I received a red: Transcoding exiting error message.

So I did another clean install (set the Tuners to stayed primed), and I'm not having any luck getting the tuners to work.

The Windows Device manager show the devices (drivers are up to date), the NextPVR web UI show the devices, however the Show Status (from the NextPVR system tray icon) pop up window has No Devices visible.

My attempts to run a channel scan fails on all the DVB-T and no channels are detected. I have run a test on the aerial port with a standalone TV without an issue.

I've attached logs.

[mvallevand]

It looks to be signal related. I would check the antenna connections and how well it is working in WinTV

Martin

[dartheejit]

It looks to be signal related.  I would check the antenna connections and how well it is working in WinTV

Martin

Thanks for the reply, I will try an alternative aerial socket.