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Playback jumping

 
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Playback jumping
ChrisT
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UK
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#1
2022-01-17, 04:02 PM
Hello, I have just updated to the 5.2.5.20111 from 5.0.7XXXXX (where all worked no problem). Now I find all works well until I view a recording and try to fast forward/Back using the slider cursor at the bottom screen. At this point the video jumps, stutters and freezes and on the odd occasion works ok. The audio does a similar sort of thing. Can you help please?
My PC is UK :- Windows 10, 16 Gb mem with a Samsung SSD and the whole rig is 2 years old. I also use the PC based system rather than the web (if that makes sense).
Cheers Chris
sub
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#2
2022-01-17, 04:08 PM
Nothing really springs to mind, but reproduce the problem then post the logs and I'll take a look.
ChrisT
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#3
2022-01-17, 05:39 PM
Thanks for that. You say logs, can you help with name/location please?.
sub
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#4
2022-01-17, 05:40 PM
Click the 'log files' button in the Settings->About page and it'll zip the logs up for you.
ChrisT
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#5
2022-01-17, 05:50 PM
Thanks, sorry for being a bit dim I should have looked first.


Attached Files
.zip   logs-20220117-1746.zip (Size: 311.45 KB / Downloads: 2)
mvallevand
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Ontario Canada
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#6
2022-01-17, 05:55 PM
Have you tried setting all audio and video decoders to the LAV decoder? That is the most tested decoder for v5

Martin
ChrisT
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UK
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#7
2022-01-17, 06:07 PM
Changed to LAV decoders seems to be ok now. Thanks for you help
Cheers
Chris
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