EPG Guide not updating
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2022-04-10, 10:02 AM
Try again this morning, go to the EPG, do a Ctrl-F5 select the last date from the drop down, and then and send the zipped logs after you try. Also make sure the EPG is set to All Channels. Don't do any manual EPG and we can try some more things.
Martin
2022-04-10, 03:31 PM
Hi Martin,
I changed the nightly run time to run yesterday in the afternoon and after that the TV Guide seemed to be working as designed. Not sure why I could not see listing past April 18th, and Sub said the nightly updates were running. I have captured the logs again and checked to make sure Channel Group was on all. Not sure if the issue is resolved or it will have issue going forward, Thanks for your help! Mike
2022-04-10, 03:39 PM
Looks like the log files did not upload correctly. There seems to be something wrong with the up loader, the upload icon remains on the screen and seems to never complete.
2022-04-10, 03:50 PM
(This post was last modified: 2022-04-10, 03:51 PM by mvallevand.)
They need to be zipped and under 2MB. Since it is working I don't need to see them. From what I saw there was no issue, perhaps it was your browser cache. If it happens again try Ctrl-F5
Martin
2022-04-10, 03:53 PM
I tried on my Mac instead of the linux system and still could not upload the 2.6 MB log files.
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