Socket exception on upgrade to 3.2.9

[BrainStormer]

Using Process Explorer from Sysinternals I see all the ports close when the crash happens.

[BrainStormer]

Is nrecord.exe disappearing from the task list when that happens?

It looks like it's successfully sending the request to the recording service, but maybe the recording service is dying before it can respond.

Yep in process explorer it shows it completely shut down

[sub]

If you create c:\temp directory, do you get an *.mdmp file created in there when it crashes?

[BrainStormer]

If you create c:\temp directory, do you get an *.mdmp file created in there when it crashes?

No I don't is there a setting to turn that on.. Its been awhile

[sub]

No, there is no setting for it. It should create it if the directory exists, but it can only create it in some types of crashes.

If you try running "NRecord.exe RUN" from a command prompt, instead of running the service, does it give any useful message when it crashes?

[BrettB]

No, there is no setting for it. It should create it if the directory exists, but it can only create it in some types of crashes.

If you try running "NRecord.exe RUN" from a command prompt, instead of running the service, does it give any useful message when it crashes?

I'm also not getting anything in the C:\Temp directory. When I ran NRecord.exe from the command prompt, I don't get any additional output in the window, but I do get a Windows popup saying that NRecord Has Stopped Working. It shows the following details:

Code:

Problem signature:
  Problem Event Name:    BEX
  Application Name:    NRecord.exe
  Application Version:    1.0.0.0
  Application Timestamp:    5335df9a
  Fault Module Name:    MSVCR110.dll
  Fault Module Version:    11.0.51106.1
  Fault Module Timestamp:    5098858e
  Exception Offset:    0009f979
  Exception Code:    c0000417
  Exception Data:    00000000
  OS Version:    6.1.7601.2.1.0.256.4
  Locale ID:    1033
  Additional Information 1:    e8a9
  Additional Information 2:    e8a918264b7a69f89506afc6b3eafacc
  Additional Information 3:    8af5
  Additional Information 4:    8af52c6c388abceb185ac13308dd81a3

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

[BrettB]

I'm also not getting anything in the C:\Temp directory.

However, it does appear that in C:\Temp, I get a file called Netpush-xxxxxx.txt file each time NRecord attempts to start one of these recordings. The contents of the latest one are:

Code:

15:39:14.673    [439492]    Constructor

15:39:14.675    [433220]    StartReceiver

15:39:14.690    [439484]    FillBuffer

15:39:15.337    [433220]    About to bind port 36312

15:39:15.337    [433220]    Successfully set socket buffer size

15:39:15.372    [439484]    FillBuffer read 37600 bytes from ring (3196 bytes left in ring)

15:39:38.602    [433220]    bytes received in fuve second = 2023872

[sub]

I've tried reproducing this here, but have been unable to. I don't suppose someone would let me remote into their machine for a few minutes to check it out?

[BrettB]

I've tried reproducing this here, but have been unable to. I don't suppose someone would let me remote into their machine for a few minutes to check it out?

I can do that. I'll PM you.

[sub]

Brett - I put a patch on your machine. Can you see if it helps? It seemed to stop the crash. I couldn't see any video, but I wasn't sure if that was because I was using remote desktop.