XNEWA unable to connect to server every 24 hrs

[mvallevand]

Just awkward. I'd need the logs when it didn't work not when it does.

Martin

[Twisel]

I have some fresh log information.... on the client X-NEWA failed to start at 16:00 and 16:05.... strangely the Kodi log starts at 16:02 ??

None of the Host (Server) NPVR logs cover this time period the latest being updated at 09:25 am.

Restarting the service at 16:39 added an entry into Nrecord.log

Restarting the NPVR service from the start menu resolved the issue (until the next time).

Any clues?? anything I can do to help diagnose the issue??

There is a weird time reading from the year 9999??





excerpt of Kodi Log from Client

16:03:38 T:2640 NOTICE: -->Python Interpreter Initialized<--
16:03:38 T:2640 NOTICE: C:\Kodi15.1\portable_data\addons\script.xbmc.x-newa
16:03:38 T:2640 NOTICE: ['C:\\Kodi15.1\\portable_data\\addons\\script.xbmc.x-newa\\resources\\src', 'C:\\Kodi15.1\\portable_data\\addons\\script.xbmc.x-newa\\resources\\lib', 'C:\\Kodi15.1\\portable_data\\addons\\script.xbmc.x-newa', 'C:\\Kodi15.1\\system\\python\\DLLs', 'C:\\Kodi15.1\\system\\python\\Lib', 'C:\\Kodi15.1\\python27.zip', 'C:\\Kodi15.1\\system\\python\\lib\\plat-win', 'C:\\Kodi15.1\\system\\python\\lib\\lib-tk', 'C:\\Kodi15.1', 'C:\\Kodi15.1\\system\\python', 'C:\\Kodi15.1\\system\\python\\lib\\site-packages']
16:03:38 T:2640 NOTICE: X-NEWA Version: 2.4.7 Date: 2015-09-18
16:03:39 T:2640 NOTICE: False
16:03:39 T:2640 NOTICE: C:\Kodi15.1\portable_data\userdata\x-newa.ini
16:03:39 T:2640 NOTICE: C:\Kodi15.1\portable_data\addons\script.xbmc.x-newa\x-newa.ini
16:03:39 T:2640 NOTICE: config loaded from setting
16:03:39 T:2640 NOTICE: 192.168.1.70
16:03:39 T:2640 NOTICE: 9999-12-31 23:59:59.999999
16:03:39 T:2640 NOTICE: atz -3600
16:03:39 T:2640 NOTICE: mbcs
16:03:39 T:2640 NOTICE: DST on
16:03:43 T:2640 NOTICE: sending wol 1c:6f:65:f8:ae:2e 0
16:03:49 T:2640 NOTICE: sending wol 1c:6f:65:f8:ae:2e 1
16:03:55 T:2640 NOTICE: sending wol 1c:6f:65:f8:ae:2e 2
16:04:00 T:2640 NOTICE: sending wol 1c:6f:65:f8:ae:2e 3
16:04:06 T:2640 NOTICE: sending wol 1c:6f:65:f8:ae:2e 4
16:04:11 T:2640 NOTICE: init fanart
16:04:37 T:1540 NOTICE: Thread JobWorker start, auto delete: true
16:04:50 T:2128 NOTICE: Thread BackgroundLoader start, auto delete: false
16:05:12 T:2140 NOTICE: Thread JobWorker start, auto delete: true

[mvallevand]

It looks like the server is unreachable, the WOL is sent, and that NRecord.log may not be the correct one, there hasn't been an EPG update for days. If it is the service is hung.

Martin

[Twisel]

This hasn't happened for over a week now, but at 10:10 this morning (04/10/15) it did....

This followed a -removehistory and epg update on Friday necessary to enable a series recording that wouldn't show up as recording the next two weeks episodes of a program. (moving it from freeview HD to SD as we get bad reception (artifaxing) on HD).

I've disabled the restart services scheduled task batch file some time ago, so something's improved as this used to happen on a daily basis.

The 4 logs that didn't copy all start at 10:14 following a restart of NPVR service.

NPVR has been upgraded about 4 times (I think). Would a full uninstall and fresh install of NPVR help?? I'd dread to do this because I can't remember the channel setting up using a combination of XML and MC2XML and TVDB guide setup and remember spending about 4 hours manually sorting each channel etc, and post processing names and season numbers.

[mvallevand]

Unfortunately you didn't include kodi.log, or any of the NextPVR logs I need.

Martin

[Twisel]

Hi,

Had the issue 5 times this week....

5/10 11:47
6/10 21:40
7/10 09:44
8/10 10:22
9/10 10:53

Hopefully I've attached the correct logs this time.

[mvallevand]

Hi,

Had the issue 5 times this week....

5/10 11:47
6/10 21:40
7/10 09:44
8/10 10:22
9/10 10:53

Hopefully I've attached the correct logs this time.

Not really. I do see what looks like the NEWA web server working but web client failing. Do you have some script to restart the recording service during the EPG update? If you do it isn't working

Martin

[Twisel]

I did have a NET STOP then NET START at the end of PostUpdateEPG.bat

I've rem'd these out for now and we'll see what happens tomorrow / Monday

[Twisel]

Good spot, It's been 6 days so far since we've had to walk upstairs to the server to restart the service.

I would of never thought to look in the epg batch files I was convinced it was down to the router(s) setup here.

Thank you very much for your time looking at the logs.

[mvallevand]

Great thanks. I know it is a pain to upload all the logs that I ask for but the likely solution was in the normal logs.

Martin