Microsoft MS DTV-DVD no longer works for me

[Fredo]

I guess I’m saying nothing new as my NPVR has stopped working as well.
I still get EPG updates and still can set to record.
However recordings do record BUT can’t be played back even going native!
However downloaded files don’t play either!
Can I assume this is a total outage caused by MS

[sub]

I guess I’m saying nothing new as my NPVR has stopped working as well.
I still get EPG updates and still can set to record.
However recordings do record BUT can’t be played back even going native!
However downloaded files don’t play either!
Can I assume this is a total outage caused by MS

Your options at this stage are:

1) configure the app to use a different decoder
2) or uninstall KB4013429 and block updates
3) or restore an older version of "C:\Windows\SysWOW64\CompPkgSup.dll"
4) or wait for Microsoft to fix the decoder.

It's not ideal, but at least there are options...

[jksmurf]

Your options at this stage are:

1) configure the app to use a different decoder
2) or uninstall KB4013429 and block updates
3) or restore an older version of "C:\Windows\SysWOW64\CompPkgSup.dll"
4) or wait for Microsoft to fix the decoder.

It's not ideal, but at least there are options...

I'm a bit curious about the path for (3)?
My Event Log says it is in C:\Windows\System32\CompPkgSup.DLL
But it is actually in BOTH? Do I replace Both?

Code:

Log Name:      Application
Source:        Application Error
Date:          18/03/2017 11:13:08 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      smurfpc
Description:
Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x582e9cd0
Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f
Exception code: 0xc0000005
Fault offset: 0x0000346b
Faulting process id: 0x19d0
Faulting application start time: 0x01d29f9586f4dee5
Faulting application path: C:\Program Files (x86)\NPVR\NextPVR.exe
[B][color=#FF0000]Faulting module path: C:\Windows\System32\CompPkgSup.DLL[/color][/B]
Report Id: 98fb104d-c036-4647-8203-92e4fbb0932f
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-18T03:13:08.611654200Z" />
    <EventRecordID>21190</EventRecordID>
    <Channel>Application</Channel>
    <Computer>smurfpc</Computer>
    <Security />
  </System>
  <EventData>
    <Data>NextPVR.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>582e9cd0</Data>
    <Data>CompPkgSup.DLL</Data>
    <Data>10.0.14393.953</Data>
    <Data>58ba5a1f</Data>
    <Data>c0000005</Data>
    <Data>0000346b</Data>
    <Data>19d0</Data>
    <Data>01d29f9586f4dee5</Data>
    <Data>C:\Program Files (x86)\NPVR\NextPVR.exe</Data>
[color=#FF0000][B]    <Data>C:\Windows\System32\CompPkgSup.DLL</Data>[/B][/color]
    <Data>98fb104d-c036-4647-8203-92e4fbb0932f</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

EDIT - Just saw this - never mind.

I'm using Win10 64bit, and taking C:\Windows\SysWOW64\CompPkgSup.dll back to the previous version worked fine here. (note, I didn't bother reverting the file of the same name in C:\Windows\System32).

[sub]

C:\Windows\SysWOW64\CompPkgSup.DLL on a 64bit version of Windows.

C:\Windows\System32\CompPkgSup.DLL on a 32bit version of Windows.

I couldn't be bothered typing both path options, and most people are using 64bit versions of Windows these days.

[jd1940]

What do you do if Windows 10/64 won't let you enter SysWOW64 or change the DLL file? I got the DLL file, but I can't use it so I'm stuck using KODI to view movies and downloaded videos. Changing the decoders lets me view live TV and recorded TV.

[jksmurf]

What do you do if Windows 10/64 won't let you enter SysWOW64 or change the DLL file? I got the DLL file, but I can't use it so I'm stuck using KODI to view movies and downloaded videos. Changing the decoders lets me view live TV and recorded TV.

I had to change security permissions for the folder SysWOW64, checking inheriting permissions etc. Quite a rigmarole, but I found a site which explained it simply. Sorry but I deleted that link already; google should be able to help you with that.

[Tacoma]

I uninstalled KB4013429 because I could not play live TV or playback video. Since KB4013429 reinstalled, live TV and recorded video playback are working properly, but I am unable to playback any video recorded in MPEG4 format. Attempting to play MPEG4 crashes NPVR. I am only able to playback video recorded in TS format. Using Windows 10/64.

[mvallevand]

MPEG4 playback is based on Windows being able to handle the file Typically if you install LAV https://github.com/Nevcairiel/LAVFilters/releases it should work.

Martin

[Pob]

What do you do if Windows 10/64 won't let you enter SysWOW64 or change the DLL file? I got the DLL file, but I can't use it so I'm stuck using KODI to view movies and downloaded videos. Changing the decoders lets me view live TV and recorded TV.

I used the Take Ownership registry entries; the same one used on Windows 7 also works fine on Windows 10 - it adds a new command when you right-click on any file or folder; "Take ownership", so you can delete or rename it. After the update installed itself again, I can now still use NPVR with the Microsoft decoders, which I do prefer.

Code:

Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\*\shell\runas]
@="Take Ownership"
"NoWorkingDirectory"=""
[HKEY_CLASSES_ROOT\*\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
[HKEY_CLASSES_ROOT\Directory\shell\runas]
@="Take Ownership"
"NoWorkingDirectory"=""
[HKEY_CLASSES_ROOT\Directory\shell\runas\command]
@="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"
"IsolatedCommand"="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"

If you copy that into a text file and rename the file Own.reg, you then just double-click on it to add the registry settings
(changing registry settings always at your own risk:p )

[Tacoma]

Tried it. No luck. I have tried 4 or 5 different decoders. The only video I can play is TS format. As soon as I click play on any video except TS NPVR stops and crashes. I never had a problem playing MPEG4 video prior to Windows 10 update.