EPG update not working but Zap2it looks OK

[lseats]

I just noticed I don't have anything in the guide past a couple days from now and I tried to do a manul EPG update and get an error. here is the log:

Code:

7/12/2006 7:32:36 PM.984    VERBOSE    [1]    creating DirectRecordingSource
7/12/2006 7:32:36 PM.984    VERBOSE    [1]    Loading DirectRecordingSource Configuration : 1
7/12/2006 7:32:37 PM.000    VERBOSE    [1]    creating DirectRecordingSource
7/12/2006 7:32:37 PM.000    VERBOSE    [1]    Loading DirectRecordingSource Configuration : 2
7/12/2006 7:32:37 PM.000    VERBOSE    [1]    creating DirectRecordingSource
7/12/2006 7:32:37 PM.000    VERBOSE    [1]    Loading DirectRecordingSource Configuration : 3
7/12/2006 7:32:37 PM.000    VERBOSE    [1]    creating DirectRecordingSource
7/12/2006 7:32:37 PM.000    VERBOSE    [1]    Loading DirectRecordingSource Configuration : 4
7/12/2006 7:32:37 PM.093    VERBOSE    [1]    CustomTaskSettings.loadAll()
7/12/2006 7:32:37 PM.093    VERBOSE    [1]    getValue cached value: /settings/EPGProcessingMode : NORMAL
7/12/2006 7:32:37 PM.093    VERBOSE    [1]    getValue cached value: /settings/EPGProcessingMode : NORMAL
7/12/2006 7:32:48 PM.687    VERBOSE    [1]    SourceCreate_Load:1
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    getValue cached value: /settings/CaptureSubtitles : false
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    SourceCreate_Load:2
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    SourceCreate_Load:3
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    SourceCreate_Load:4
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    SourceCreate_Load:5
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    SourceCreate_Load:6
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    SourceCreate_Load:7
7/12/2006 7:32:48 PM.718    VERBOSE    [1]    getValue cached value: /settings/CaptureSubtitles : false
7/12/2006 7:32:53 PM.046    INFO    [3]    Updating EPG for capture source: 1
7/12/2006 7:32:53 PM.046    VERBOSE    [3]    getValue() loading new key/value into cache: /settings/Zap2itListingDays
7/12/2006 7:32:53 PM.046    VERBOSE    [3]    getValue: /settings/Zap2itListingDays : 13
7/12/2006 7:32:53 PM.046    VERBOSE    [3]    getValue cached value: /settings/CompleteEPGReload : true
7/12/2006 7:32:53 PM.046    VERBOSE    [3]    Zap2it full EPG update required.
7/12/2006 7:32:53 PM.078    VERBOSE    [3]    Processing zap2it channels using SAX parser
7/12/2006 7:32:53 PM.078    VERBOSE    [3]    Requesting listings for the period: 2006-07-12T00:00:00Z to 2006-07-25T00:00:00Z
7/12/2006 7:32:53 PM.078    VERBOSE    [3]    Notify()
7/12/2006 7:32:53 PM.109    ERROR    [3]    Error UpdateEPG()'ing: System.Net.WebException: The remote name could not be resolved: 'datadirect.webservices.zap2it.com'
   at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte[] data, WebRequest& request)
   at System.Net.WebClient.UploadData(Uri address, String method, Byte[] data)
   at System.Net.WebClient.UploadData(String address, String method, Byte[] data)
   at GBPVR.Backend.Common.Zap2itEpgReader.x7174d5399cba81ee(IEpgUpdateProgressCallback x421ce789b9741187, DateTime xdc88f59e43b65f7f, DateTime x33db96d2cea26583)
   at GBPVR.Backend.Common.Zap2itEpgReader.LoadChannels(IEpgUpdateProgressCallback callback)
   at GBPVR.Backend.Common.xbdfb880686f2538b.x52e8ddd0b9bc8c68(xda34526142ca690b x347261624b519e9a, IEpgUpdateProgressCallback x421ce789b9741187)
   at Config.xca74b9c9b310df0b.xcba1f05fb5a46d5f()
7/12/2006 7:32:54 PM.156    VERBOSE    [1]    labelAction.Text = Requesting listing information from Zap2it.com
7/12/2006 7:32:55 PM.093    VERBOSE    [1]    labelAction.Text = Requesting listing information from Zap2it.com
7/12/2006 7:32:56 PM.187    VERBOSE    [1]    labelAction.Text =
.................
.................
A couple thousand lines of requests removed so I could post this
.................
.................
Requesting listing information from Zap2it.com
7/12/2006 7:38:06 PM.140    VERBOSE    [1]    labelAction.Text = Requesting listing information from Zap2it.com
7/12/2006 7:38:07 PM.328    VERBOSE    [1]    getValue() loading new key/value into cache: /settings/PreferAlternatingCaptureSources
7/12/2006 7:38:07 PM.328    VERBOSE    [1]    getValue: /settings/PreferAlternatingCaptureSources : false
7/12/2006 7:38:07 PM.328    VERBOSE    [1]    About to connect to remote recording service
7/12/2006 7:38:07 PM.328    VERBOSE    [1]    getValue() loading new key/value into cache: /settings/RecordingServiceLocation
7/12/2006 7:38:07 PM.328    VERBOSE    [1]    getValue: /settings/RecordingServiceLocation : tcp://localhost:7968/RecordingRemote
7/12/2006 7:38:07 PM.578    VERBOSE    [1]    Saving DirectRecordingSource
7/12/2006 7:38:07 PM.578    VERBOSE    [1]    Saving Zap2it Configuration
7/12/2006 7:38:07 PM.593    VERBOSE    [1]    Saving DirectRecordingSource
7/12/2006 7:38:07 PM.593    VERBOSE    [1]    Saving Zap2it Configuration
7/12/2006 7:38:07 PM.609    VERBOSE    [1]    Saving DirectRecordingSource
7/12/2006 7:38:07 PM.609    VERBOSE    [1]    Saving Zap2it Configuration
7/12/2006 7:38:07 PM.609    VERBOSE    [1]    Saving DirectRecordingSource
7/12/2006 7:38:07 PM.625    VERBOSE    [1]    Saving Zap2it Configuration
7/12/2006 7:38:09 PM.046    VERBOSE    [1]    getValue() loading new key/value into cache: /settings/AutoCompressMDBOnConfigClose
7/12/2006 7:38:09 PM.046    VERBOSE    [1]    getValue: /settings/AutoCompressMDBOnConfigClose : true

[sub]

7/12/2006 7:32:53 PM.109 ERROR [3] Error UpdateEPG()'ing: System.Net.WebException: The remote name could not be resolved: 'datadirect.webservices.zap2it.com'

It looks like Windows is unable resolve the 'datadirect.webservices.zap2it.com' name to an IP address. This might be a problem with your DNS settings, or possibly a firewall issue.

[lseats]

It looks like Windows is unable resolve the 'datadirect.webservices.zap2it.com' name to an IP address. This might be a problem with your DNS settings, or possibly a firewall issue.

As an MCSE once told me "The answer is DNS -- the question is irrelevant."

It was a very strange DNS problem. I have four computers all using the router for DNS which is forwarded to the ISP servers. DNS was working fine on three of them, but not on the PVR. It had been working fine with no problems and all of a sudden it decided stop working. A reboot made no difference, so I just entered the DNS servers on the PVR and all was well again.

[sub]

Cool - glad you got it going.