Question about Client setup

[nightwalker]

I'm playing with setting up another computer as a GBpvr client. I got everything working except the live TV. I keep getting the "unable to connect to the recording service" error on the screen and this in the client side log.

9/22/2006 11:02:43 AM.629 VERBOSE [1] RecordLiveTV: 33
9/22/2006 11:02:43 AM.629 ERROR [1] StartRecordingLiveTV() failed: System.NullReferenceException: Object reference not set to an instance of an object.
at GBPVR.Backend.Common.x396614b3dae3b1da.x06b549b1ade7b16c(Int32 x70cd72e44179c0c2, Boolean x69d720e971206ea6, Programme& x5d1dc8495c0908a9)
9/22/2006 11:02:43 AM.629 VERBOSE [1] at GBPVR.Backend.Common.x396614b3dae3b1da.x06b549b1ade7b16c(Int32 x70cd72e44179c0c2, Boolean x69d720e971206ea6, Programme& x5d1dc8495c0908a9)
9/22/2006 11:02:43 AM.629 VERBOSE [1] exception: GBPVR.Backend.Common.GbpvrException: Failed to communicate with the Recording Service.
at GBPVR.Backend.Common.x396614b3dae3b1da.x06b549b1ade7b16c(Int32 x70cd72e44179c0c2, Boolean x69d720e971206ea6, Programme& x5d1dc8495c0908a9)
at GBPVR.xbe83d16b02243330.x4276385f71addb51(Channel xee500015fb4a65b6)
at GBPVR.xbe83d16b02243330.x4276385f71addb51()
at GBPVR.x4a212861656a24dd.x3852f96f8dab4cab()
at GBPVR.x572d4361c9c5b8cd.Activate()
at GBPVR.x86396f56243de9fb.OnClick(Point location)
at GBPVR.xbb1566157f5f8b1f.xf1b04f0b61b2ba29(Object xdf2e3583f942db7b, EventArgs xc4f45905cb1fc7ba)

I assume i've setup something wrong somewhere. Can someone show me where i've gone wrong?

[Brian_W]

Do you have a firewall running on the server? Are you in streaming mode or file share mode? Do you have all of the paths and shares setup correctly on the Capture Sources tab of the client?

Brian

[nightwalker]

Do you have a firewall running on the server? Are you in streaming mode or file share mode? Do you have all of the paths and shares setup correctly on the Capture Sources tab of the client?

Brian

I've disabled the firewall, as far as i know i have the shares setup correctly, playing a recorded video or music or viewing pictures works just fine. As to the streaming or file share mode, I've tried both. They both work with everything but live tv, same error no matter which way i set it.

I'm not sure what else to try. I have a feeling it's something really dumb, probably why i haven't figured it out yet

[Brian_W]

With regards to file sharing mode, the Live TV uses a different share than recordings or anything else, make sure that the shares are correct and accessible by the client machine through normal browsing (Windows Explorer). In addition to the log snippet above, do the typcial "reproduce the problem and post all of your logs" and we can take a look.

Brian

[sub]

zip and attach the logs for both the client and server and I'll take a look.

[A_Brass]

I've found this happens to me sometimes too. I'm not sure why but most of the time restarting the recording service and then restarting the client seems to allow it to work. This assumes that you did have it working correctly at some point.

[nightwalker]

zip and attach the logs for both the client and server and I'll take a look.

Log's as requested. I hope they tell you more than they tell me. Thanks for taking a look.

[nightwalker]

I've found this happens to me sometimes too. I'm not sure why but most of the time restarting the recording service and then restarting the client seems to allow it to work. This assumes that you did have it working correctly at some point.

This is my initial attempt so, no I've not had it work yet. I've got part setup right, but there must be a piece missing somewhere. As many times as I've redone the configs for both machines i would have thought I'd have restarted many times but it's worth a try anyway, thanks!

[sub]

9/22/2006 3:34:36 PM.972 VERBOSE [1] getValue() loading new key/value into cache: /settings/ClientRemoteServer
9/22/2006 3:34:36 PM.972 VERBOSE [1] getValue: /settings/ClientRemoteServer : Lou's
9/22/2006 3:34:36 PM.972 VERBOSE [1] getValue() loading new key/value into cache: /settings/ClientRemoteDirectory
9/22/2006 3:34:36 PM.972 VERBOSE [1] getValue: /settings/ClientRemoteDirectory : \\LOUS\devnz\gbpvr
9/22/2006 3:34:37 PM.051 VERBOSE [1] getValue() loading new key/value into cache: /settings/ClientModeFileShare
9/22/2006 3:34:37 PM.051 VERBOSE [1] getValue: /settings/ClientModeFileShare : \\Lous\video
9/22/2006 3:34:37 PM.051 VERBOSE [1] getValue() loading new key/value into cache: /settings/ClientModeFileShareTV
9/22/2006 3:34:37 PM.051 VERBOSE [1] getValue: /settings/ClientModeFileShareTV : \\LOUS\Holding

I suspect you've enter the server name wrong. You've entered "lou's" when I think name is really "lous".

[nightwalker]

I suspect you've enter the server name wrong. You've entered "lou's" when I think name is really "lous".

Oh man!! will this earn me the the dumb mistake of the week award. if it doesn't it sure should.:o

Thanks for finding my stupid mistake. It's working perfectly now that i have the correct name in there.