2008-06-05, 08:39 PM
Offering up my first hand experiences with the HD-PVR which I received a few days back...
Got it all hooked up, installed all the items on the distribution CD, loaded up ArcSoft and 30 seconds into preview froze image. Cycle power on unit and again good for about 30 seconds. In my case I had no audio AND the image was tinged yellow (B of RGB not functioning?). Double checked component connections - nothing...
First impression - what a lemon!
I called their tech support and the rep on phone was clueless. Keep in mind I only discussed the freezing issue, didn't even delve into yellow He had not heard of this issue (???). He couldn't even offer a beta/alpha driver site. Not having hard feelings yet since I knew early adoptions bears these risks - so long as they fix it or refund purchase.
Anyway, let me share my machine specs to see if there's a common thread here, they are:
3.6Ghz Quad / 8 Gigs / 150GB Raptor (10k RPM) / 8800GT 512MB / Vista 64-bit
Asked him about heating issues, which he had no knowledge of. Only thing he offered was that certain of PVR boards of theirs have problems with 4GB or higher 64-bit machines. He asked me to test on a 32-bit OS, which I will try soon.
Got it all hooked up, installed all the items on the distribution CD, loaded up ArcSoft and 30 seconds into preview froze image. Cycle power on unit and again good for about 30 seconds. In my case I had no audio AND the image was tinged yellow (B of RGB not functioning?). Double checked component connections - nothing...
First impression - what a lemon!
I called their tech support and the rep on phone was clueless. Keep in mind I only discussed the freezing issue, didn't even delve into yellow He had not heard of this issue (???). He couldn't even offer a beta/alpha driver site. Not having hard feelings yet since I knew early adoptions bears these risks - so long as they fix it or refund purchase.
Anyway, let me share my machine specs to see if there's a common thread here, they are:
3.6Ghz Quad / 8 Gigs / 150GB Raptor (10k RPM) / 8800GT 512MB / Vista 64-bit
Asked him about heating issues, which he had no knowledge of. Only thing he offered was that certain of PVR boards of theirs have problems with 4GB or higher 64-bit machines. He asked me to test on a 32-bit OS, which I will try soon.