MediaMVP with MVPMC hangs after some time

[OrakelJos]

I am running GBPVR 1.3.7 on a W2K8 server with 2 MediaMVP's. Due to the well known Vista problems which also apply to W2K8 I switched over to MVPMC (the 30/9/2008 version). This works well and snappy. Problem is however that after some time, which can be anywhere between 10 minutes and 30 minutes, the MediaMVP does not react to any key presses from the remote control. The red light acknowledges the receipt of the IR signal but nothing happens. After switching of the MediaMVP and on again everything works normal. No reboot of the MediaMVP or GBPVR is required.
This problem does not happen with the standard Hauppaugge dongles but with those I have other problems like restarting the GUI etc.
Has anybody an idea what is causing this problem with MVPMC?

[mvallevand]

Duplicate the problem and compress and upload your GBPVR logs and I will have a look to see if there is anything new. I know there is nothing specific to time, since I can go days on Vista too, but sometimes the remote can just die if you use the remote a lot to navigate in files.

I don't really think it is mvpmc either, the MVP just has lousy networking and a few people have tried to help with client side logs and it looks like mvpmc is working ok. sub and I have spent hours on this too and there is nothing I can change on the client.

The problem is masked a bit with the Hauppauge dongles since they will just crash and return you to the main screen if the connection fails for any reason.

Martin

[OrakelJos]

Thanks for the quick response. Attached the log files.

[mvallevand]

Sorry it is pretty much the same situation I usually see. At 22:42:47 the heartbeat between mvpmc and gbpvr stops so the gui channel gets blocked and no keystrokes are sent. Nothing I've tried to do to the network fixes it.

Martin

[ACTCMS]

I had a similar problem when I first started to use mvpmc - remote would 'die' after a few minutes. Martin has responded to several threads about this problem citing network problems as the cause, so I changed my MVP's network connection.

It was originally connected to a cheap dumb 100/10 ten port hub. When I connected it to one of the wired ports on a netgear wireless router, the problem disappeared.

I don't know if it was just changing to another port, moving away from the cheap hub or moving to an actual router which did the trick, but it did.

I don't know if you have more than one hub/router you could try, or maybe you could borrow one... it's a bit of a shot in the dark, but might be worth trying.

Alex

[OrakelJos]

One MediaMVP is connected through a 16 ports Netgear gigabit switch, the other one through a 5 ports Linksys gigabit switch. I have not yet noticed problems on the last MediaMVP but that one is not used very often.
On the first one, the videostream just continues but the MediaMVP does not react to keypresses after a while so it is a one-sided problem.
I will follow your suggestion and connect the first MediaMVP to a 10/100Mb router and see if that makes any difference.

[OrakelJos]

Changing to a 10/100 Mb router did not solve te problem only delay the time till the MediaMVP lost heart beat. Will be continued......

[OrakelJos]

Also some TCP/IP tweaks did not solve the problem. If this continues I am forced to go back to W2K3 :mad:

[trummel]

I wouldn't bet on it being a w2k8 problem as I get the same thing with an MVP connected via a 10/100/1000 switch to an XP server. I have 3 MVP's connected the same way and have only seen it on one of them - it is the most used though. Think I'll swap a couple and see what happens.

[mvallevand]

I wouldn't bet on it being a w2k8 problem as I get the same thing with an MVP connected via a 10/100/1000 switch to an XP server. I have 3 MVP's connected the same way and have only seen it on one of them - it is the most used though. Think I'll swap a couple and see what happens.

I have to assume he wants to go back because he feels the mvpmc dongle is causing the problem and wants to run with the Hauppauge dongle. He might be right.

Martin