NPVR Fails to Read Information from EPG

BrettB · 2010-09-16, 03:32 PM

I've noticed a couple of time now that NPVR will stop processing EPG files. I think that it happens when the channel lineup from Schedules Direct has changed. (There are either more or fewer channels, but the channels mapped from the EPG to the capture sources are all still there.)

Here's an excerpt from the nrecord.log file showing last night's "update":

Code:
2010-09-16 03:00:04.977    [DEBUG][8]    About to update EPG

2010-09-16 03:00:04.977    [DEBUG][8]    Updating EPG

2010-09-16 03:05:35.479    [DEBUG][8]    Checking for any XMLTV listings

2010-09-16 03:05:35.479    [DEBUG][8]    Will process xmltv file: C:\EPG\TVGuide.xml

2010-09-16 03:05:35.479    [DEBUG][8]    Loading XMLTV from: C:\EPG\TVGuide.xml

2010-09-16 03:05:35.900    [DEBUG][8]    channelEventLists.Count=0

2010-09-16 03:05:35.900    [DEBUG][8]    Checking for any DVB/ATSC listings

2010-09-16 03:05:35.900    [INFO][8]    UpdateAllRecurringRecordings()

2010-09-16 03:05:35.900    [INFO][8]    Deleting existing pending season recordings

Notice that it says "channelEventsLists.Count=0" which is not normal. Normally it shows:

Code:
2010-09-12 03:05:04.532    [DEBUG][8]    channelEventLists.Count=21

2010-09-12 03:05:04.532    [INFO][8]     -channel: 'WCCO-DT' has 415 listings

2010-09-12 03:05:04.532    [INFO][8]     -channel: 'KSTPDT1' has 424 listings

2010-09-12 03:05:04.532    [INFO][8]     -channel: 'KMSP-DT' has 475 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'KARE-HD' has 406 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'WUCW-DT' has 523 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'WFTC-DT' has 549 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'TPT2-HD' has 494 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'TPT-MN' has 481 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'TPT-WX' has 42 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'TPT-Lif' has 575 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'ION HD' has 440 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'WGN' has 484 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'TWC_SP1' has 258 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'KSTPDT2' has 412 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'KARE-WX' has 86 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'LOOR018' has 84 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'RELI014' has 84 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'EDAC016' has 84 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'LOOR020' has 84 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'PUAC015' has 84 listings

2010-09-12 03:05:04.547    [INFO][8]     -channel: 'SPNN' has 84 listings

2010-09-12 03:05:04.547    [DEBUG][8]    Deleting old listings from Channel OID: 6889 (WCCO-DT)

2010-09-12 03:05:05.125    [DEBUG][8]    Deleting old listings from Channel OID: 6896 (KSTPDT1)

2010-09-12 03:05:05.717    [DEBUG][8]    Deleting old listings from Channel OID: 6894 (KMSP-DT)

2010-09-12 03:05:06.435    [DEBUG][8]    Deleting old listings from Channel OID: 6888 (KARE-HD)

2010-09-12 03:05:07.043    [DEBUG][8]    Deleting old listings from Channel OID: 6870 (WUCW-DT)

2010-09-12 03:05:07.948    [DEBUG][8]    Deleting old listings from Channel OID: 6994 (WFTC-DT)

2010-09-12 03:05:08.806    [DEBUG][8]    Deleting old listings from Channel OID: 6871 (TPT2-HD)

2010-09-12 03:05:09.477    [DEBUG][8]    Deleting old listings from Channel OID: 6869 (TPT-MN)

2010-09-12 03:05:10.241    [DEBUG][8]    Deleting old listings from Channel OID: 6867 (TPT-WX)

2010-09-12 03:05:10.678    [DEBUG][8]    Deleting old listings from Channel OID: 6992 (TPT-Lif)

2010-09-12 03:05:11.458    [DEBUG][8]    Deleting old listings from Channel OID: 6862 (ION HD)

2010-09-12 03:05:12.160    [DEBUG][8]    Deleting old listings from Channel OID: 7043 (WGN)

2010-09-12 03:05:12.722    [DEBUG][8]    Deleting old listings from Channel OID: 7028 (TWC_SP1)

2010-09-12 03:05:13.377    [DEBUG][8]    Deleting old listings from Channel OID: 6895 (KSTPDT2)

2010-09-12 03:05:13.939    [DEBUG][8]    Deleting old listings from Channel OID: 6887 (KARE-WX)

2010-09-12 03:05:14.360    [DEBUG][8]    Deleting old listings from Channel OID: 7148 (LOOR018)

2010-09-12 03:05:14.828    [DEBUG][8]    Deleting old listings from Channel OID: 7149 (RELI014)

2010-09-12 03:05:15.436    [DEBUG][8]    Deleting old listings from Channel OID: 7150 (EDAC016)

2010-09-12 03:05:15.998    [DEBUG][8]    Deleting old listings from Channel OID: 7151 (LOOR020)

2010-09-12 03:05:16.466    [DEBUG][8]    Deleting old listings from Channel OID: 7152 (PUAC015)

2010-09-12 03:05:16.871    [DEBUG][8]    Deleting old listings from Channel OID: 7153 (SPNN)

2010-09-12 03:05:17.308    [DEBUG][8]    Checking for any DVB/ATSC listings

2010-09-12 03:05:17.324    [INFO][8]    UpdateAllRecurringRecordings()

To fix the situation, I have to go into the config for the capture source, select a channel, and then reselect it's EPG source. Actually, I found that when I go into the details screen, the correct channel from the EPG file is already/still selected. At first I was opening the dropdown list, and reselecting the same channel. Then I discovered that I didn't even have to do that--just open then details screen and close it. BUT, this action only fixes that one channel. I still have to go through and open and close the details for each channel to get them all fixed.

drlava · 2013-06-16, 04:35 PM

I can confirm, this issue still is there in the latest NPVR 2.6.2 version. The channels exist in the XMLTV file, but after a few weeks NPVR just didn't find them until I opened the Channel editor (Settings->Channels->Details) on each channel that was showing '(no show details)' in the guide, and then clicked 'OK' (without changing anything).

Seems like there's a problem with NPVR's ability to scan for the channel names in the XMLTV file.

This seems to be related to several other threads that have been posted throughout the years:
http://forums.gbpvr.com/archive/index.php/t-48284.html
http://forums.nextpvr.com/showthread.php...-xml-file&
http://forums.nextpvr.com/showthread.php...ails+xmltv
http://forums.nextpvr.com/showthread.php...ails+xmltv
http://forums.nextpvr.com/showthread.php...ails+xmltv
http://forums.nextpvr.com/showthread.php...ails+xmltv

***sub*** · 2013-06-18, 11:43 PM

You'll need to post your nrecord.log on day you notice it, so I can check the log

drlava · 2013-06-19, 01:30 AM

Hi, ok. I've attached the nrecord log that contains a log of the xml parsing during the issue, and after correction. Note: the XML file did not change between these runs. Here are what appear to be the pertinent parts:

Before going through opening each channel and clicking OK: channelEventLists.Count=11 [WRONG]

Code:
2013-06-16 02:02:12.235    [DEBUG][8]    Pre EPG Update

2013-06-16 02:03:42.235    [DEBUG][8]    About to update EPG

2013-06-16 02:03:42.251    [DEBUG][8]    Updating EPG...

2013-06-16 02:03:42.251    [DEBUG][8]    Running UpdateEPG.bat

2013-06-16 02:03:42.251    [DEBUG][8]    About to run C:\Documents and Settings\All Users\Application Data\NPVR\Scripts\UpdateEPG.bat

2013-06-16 02:03:47.266    [DEBUG][8]    C:\Documents and Settings\All Users\Application Data\NPVR\Scripts\UpdateEPG.bat has completed

2013-06-16 02:03:47.266    [DEBUG][8]    Checking for any XMLTV listings

2013-06-16 02:03:47.298    [DEBUG][8]    Will process xmltv file: C:\Program Files\NPVR\mc2xml\xmltv.xml

2013-06-16 02:03:47.298    [DEBUG][8]    Loading XMLTV from: C:\Program Files\NPVR\mc2xml\xmltv.xml

2013-06-16 02:03:51.954    [DEBUG][8]    channelEventLists.Count=11

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'NBC' has 361 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'PBS' has 491 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'FOX' has 444 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'ION' has 391 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'LiveWell' has 540 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'PBS2' has 500 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'LocalTV' has 440 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'Qubo' has 672 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'Spanish' has 472 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'NPR Radio' has 228 listings

2013-06-16 02:03:51.969    [INFO][8]     -channel: 'IONLife' has 629 listings

2013-06-16 02:03:51.969    [DEBUG][8]    Deleting old listings from Channel OID: 7148 (NBC)

2013-06-16 02:03:52.673    [DEBUG][8]    Deleting old listings from Channel OID: 7151 (PBS)

2013-06-16 02:03:53.329    [DEBUG][8]    Deleting old listings from Channel OID: 7154 (FOX)

2013-06-16 02:03:54.016    [DEBUG][8]    Deleting old listings from Channel OID: 7155 (ION)

2013-06-16 02:03:54.719    [DEBUG][8]    Deleting old listings from Channel OID: 7149 (LiveWell)

2013-06-16 02:03:55.344    [DEBUG][8]    Deleting old listings from Channel OID: 7152 (PBS2)

2013-06-16 02:03:56.001    [DEBUG][8]    Deleting old listings from Channel OID: 7178 (LocalTV)

2013-06-16 02:03:56.657    [DEBUG][8]    Deleting old listings from Channel OID: 7156 (Qubo)

2013-06-16 02:03:57.313    [DEBUG][8]    Deleting old listings from Channel OID: 7150 (Spanish)

2013-06-16 02:03:58.173    [DEBUG][8]    Deleting old listings from Channel OID: 7153 (NPR Radio)

2013-06-16 02:03:58.704    [DEBUG][8]    Deleting old listings from Channel OID: 7157 (IONLife)

2013-06-16 02:03:59.407    [DEBUG][8]    Checking for any DVB/ATSC listings

2013-06-16 02:03:59.516    [DEBUG][8]    Starting digital host

2013-06-16 02:04:00.876    [DEBUG][8]    Allocating IPC channel

2013-06-16 02:04:00.876    [DEBUG][8]    Registering channel

After opening each channel and clicking OK: channelEventLists.Count=29 [CORRECT]

Code:
2013-06-17 02:02:05.625    [DEBUG][8]    Pre EPG Update

2013-06-17 02:03:35.625    [DEBUG][8]    About to update EPG

2013-06-17 02:03:35.625    [DEBUG][8]    Updating EPG...

2013-06-17 02:03:35.625    [DEBUG][8]    Running UpdateEPG.bat

2013-06-17 02:03:35.625    [DEBUG][8]    About to run C:\Documents and Settings\All Users\Application Data\NPVR\Scripts\UpdateEPG.bat

2013-06-17 02:03:40.641    [DEBUG][8]    C:\Documents and Settings\All Users\Application Data\NPVR\Scripts\UpdateEPG.bat has completed

2013-06-17 02:03:40.641    [DEBUG][8]    Checking for any XMLTV listings

2013-06-17 02:03:40.641    [DEBUG][8]    Will process xmltv file: C:\Program Files\NPVR\mc2xml\xmltv.xml

2013-06-17 02:03:40.641    [DEBUG][8]    Loading XMLTV from: C:\Program Files\NPVR\mc2xml\xmltv.xml

2013-06-17 02:03:46.032    [DEBUG][8]    channelEventLists.Count=29

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'ABC' has 390 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'CBS' has 421 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'NBC' has 361 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'PBS' has 491 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'FOX' has 444 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'ION' has 391 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'Trinity' has 511 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'CW' has 498 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'UNI SPan' has 347 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'MyNetworkTV' has 520 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'MeTV' has 477 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'LiveWell' has 540 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'PBS2' has 500 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'LocalTV' has 440 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'Qubo' has 672 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'Church' has 606 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'RetroTV' has 536 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'AntennaTV' has 492 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'Azteca ' has 428 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'Spanish' has 112 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'UniSpan2' has 374 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'Spanish' has 472 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'NPR Radio' has 228 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'IONLife' has 629 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'JCTU' has 396 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'ThisTV' has 273 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'enlace' has 586 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'ShopTV' has 671 listings

2013-06-17 02:03:46.032    [INFO][8]     -channel: 'VeggieTales' has 658 listings

2013-06-17 02:03:46.032    [DEBUG][8]    Deleting old listings from Channel OID: 7168 (ABC)

2013-06-17 02:03:46.828    [DEBUG][8]    Deleting old listings from Channel OID: 7164 (CBS)

2013-06-17 02:03:47.703    [DEBUG][8]    Deleting old listings from Channel OID: 7148 (NBC)

2013-06-17 02:03:48.500    [DEBUG][8]    Deleting old listings from Channel OID: 7151 (PBS)

2013-06-17 02:03:49.360    [DEBUG][8]    Deleting old listings from Channel OID: 7154 (FOX)

2013-06-17 02:03:50.235    [DEBUG][8]    Deleting old listings from Channel OID: 7155 (ION)

2013-06-17 02:03:51.032    [DEBUG][8]    Deleting old listings from Channel OID: 7170 (Trinity)

2013-06-17 02:03:52.000    [DEBUG][8]    Deleting old listings from Channel OID: 7161 (CW)

2013-06-17 02:03:52.813    [DEBUG][8]    Deleting old listings from Channel OID: 7176 (UNI SPan)

2013-06-17 02:03:53.563    [DEBUG][8]    Deleting old listings from Channel OID: 7160 (MyNetworkTV)

2013-06-17 02:03:54.438    [DEBUG][8]    Deleting old listings from Channel OID: 7169 (MeTV)

.

.

.

2013-06-17 02:04:04.453    [DEBUG][8]    Deleting old listings from Channel OID: 7153 (NPR Radio)

2013-06-17 02:04:05.219    [DEBUG][8]    Deleting old listings from Channel OID: 7157 (IONLife)

2013-06-17 02:04:06.078    [DEBUG][8]    Deleting old listings from Channel OID: 7172 (JCTU)

2013-06-17 02:04:06.875    [DEBUG][8]    Deleting old listings from Channel OID: 7163 (ThisTV)

2013-06-17 02:04:07.641    [DEBUG][8]    Deleting old listings from Channel OID: 7173 (enlace)

2013-06-17 02:04:08.516    [DEBUG][8]    Deleting old listings from Channel OID: 7158 (ShopTV)

2013-06-17 02:04:09.485    [DEBUG][8]    Deleting old listings from Channel OID: 7174 (VeggieTales)

2013-06-17 02:04:10.360    [DEBUG][8]    Checking for any DVB/ATSC listings

2013-06-17 02:04:10.360    [DEBUG][8]    Updating recording schedule

2013-06-17 02:04:10.360    [INFO][8]    UpdateAllRecurringRecordings()

2013-06-17 02:04:10.360    [INFO][8]    Deleting existing pending season recordings

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01158129.0064

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01158129.0049

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01158129.0060

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01158129.0061

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : MV00042794.0000

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP00523634.0505

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : MV00018738.0000

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01158129.0051

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01158129.0047

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP00523634.0316

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01567902.0021

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01567902.0021

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP00523634.0506

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP00523634.0527

2013-06-17 02:04:10.438    [DEBUG][8]     - recently deleted episode : EP01365756.0097

2013-06-17 02:04:10.438    [INFO][8]    UpdateRecurringRecording(62, 'Shark Tank'):

Zeb · 2013-06-19, 05:29 AM

Hi drlava, I've been using mc2xml trouble-free for about six months now. The only time I got "(no show details)" was when my cable provider changed some channel numbers. I assume you have already checked your channel mapping.

drlava Wrote:Note: the XML file did not change between these runs.

I believe mc2xml will only download if new listings are available, unless your UpdateEPG.bat file includes "-f" which forces a download. My own UpdateEPG file is actually based on an example given by whurlston in post #5 of the second link you posted above. However, adding -f to the code given in the Wiki (as revised in January) should also solve occasional mysterious mc2xml problems.

I'm surprised that mvallevand hasn't already pointed out that the Program Files directory isn't a good place for your EPG, as he did in at least two of the threads that you have posted links to:

Code:
2013-06-16 02:03:47.298    [DEBUG][8]    Loading XMLTV from: C:\Program Files\NPVR\mc2xml\xmltv.xml

However I don't know enough about Windows XP User Account Control to say whether or not that could cause the problem you report.

mvallevand · 2013-06-19, 09:15 PM

Zeb Wrote:I'm surprised that mvallevand hasn't already pointed out that the Program Files directory isn't a good place for your EPG, as he did in at least two of the threads that you have posted links to:

However I don't know enough about Windows XP User Account Control to say whether or not that could cause the problem you report.

You guessed it, while it may be bad practice to mix data and applications, in XP there is no UAC to worry about.

Martin

drlava · 2013-06-20, 02:10 AM

Hi, that's correct about mc2xml. The point I was trying to make is that the ONLY thing that changed between the runs was that I opened the channel map editor and then closed it again without making changes. To me, this indicates that the way the channels are extracted from the XML file at update time isn't by searching for and using the display-name tag, but by using the channel id tag, such as "I56.180955099.microsoft.com" that was located on setup. The channel ID tag is subject to change when channels are added or removed, but the display-name isn't. If this guess is correct, what the NPVR xmltv parser should do is re-extract the channel id tag by display-name from the channel list at each guide update instead of only associating the display-name with id tag when the user edits the channel conf.

Zeb · (This post was last modified: 2013-06-20, 03:26 AM by Zeb.)

At present only Bulk Map functions in the manner you suggest. BTW "Mapping" was blank for affected channels on the one occasion when my guide listings were disrupted, although "Source" was still XMLTV.

drlava · 2013-06-21, 04:28 AM

In which way does it operate? Do you know how a channel is located during a regular guide update?
Interesting about your blank mapping, mine weren't blank they were still where I had set them weeks ago.

drlava · (This post was last modified: 2013-09-04, 01:51 AM by drlava.)

Ok, this happened again. Here is my nrecord.log

channelEventLists.Count should find 29 channels. Here you can see it finding 12, then 11 channels.

I have attached the log as requested, and also the channels section of the xmltv guide. Note: all the channels are still there in the guide. Please read my previous posts for a refersher on what appears to be the problem, and my proposed fix to the source code of the npvr parser. thank you!

Also, opening the channel editor, double clicking each failed channel, and clicking OK without changing anything fixed the guide loading problem in npvr. What happens here?

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