Can't stream existing recordings

[sub]

Can you post logs showing an attempt to stream that specific recording, so I can compare with my logs here?

[Bobins]

just downloaded the file from OneDrive and checked it myself. Has the same length as the original....but... the downloaded file plays/transcodes fine. The original does not :-(
Frustrating
So something changed by copying the file.

[sub]

just downloaded the file from OneDrive and checked it myself. Has the same length as the original....but... the downloaded file plays/transcodes fine. The original does not :-(
Frustrating
So something changed by copying the file.

That's weird.

[gEd]

just downloaded the file from OneDrive and checked it myself. Has the same length as the original....but... the downloaded file plays/transcodes fine. The original does not :-(
Frustrating
So something changed by copying the file.

perhaps you could generate an MD5 hash for each files to check if they are both bit-perfect identical to ensure you are comparing apples and apples. If they are the same, this would seem to suggest some sort of file i/o problem, possibly excessive file fragmentation?

[Bobins]

Ok. I've found another file that displays the "won't stream" problem in the web interface but plays ok directly in NPVR.
I've checked the MD5 hash and file size on the original, a copy of the file and an uploaded copy on OneDrive.
They are all identical and importantly, copying the file back and overwriting the original still has the problem

Sub: I'll PM you a link to the new file so you can take a look when you're free. Be interesting to see if you get the same error.

File MD5 Hash File size
Original BF93E5281F1AD49AF0CE394A4C4BCF4A 3,791,019,624 Bytes
Copied BF93E5281F1AD49AF0CE394A4C4BCF4A 3,791,019,624 Bytes
Added to One Drive BF93E5281F1AD49AF0CE394A4C4BCF4A 3,791,019,624 Bytes

[Bobins]

Small bump....Sub, did you see my PM?

[sub]

Small bump....Sub, did you see my PM?

I've just checked this file now.

I haven't sat through the whole file video, but I've watched the first few minutes in both Chrome and Edge, and both seemed to be playing ok.

Does it not start at all when your try watching it there? What browser where you using?

When you try streaming a .log file will be created in the C:\Users\Public\NPVR\web\temp directory. Can you post that?

[Bobins]

Did the MD5 hash match mine (just want to be sure nothing changed in the download)?
What I see is the requesting transcode message....buffering....75%....100%..... then "The media could not be loaded either because the server or network failed Or because the format is not supported"
I'm using the edge browser
Just discovered that temp folder seems to have 1000+ 1mb files in it. appear to be 1mb snippets of a file that successfully played.
I'll purge and try the problem file again.

[Bobins]

OK,
Watching the temp directory when I trigger the stream, files start to appear containing video snippets but the stream fails to display in the browser giving the error as above.
The directory does seem to get purged when I exit the browser (with the exception of log files)

Here's the log of the stream attempt..

[sub]

Did the MD5 hash match mine (just want to be sure nothing changed in the download)?

Yes - just checked. bf93e5281f1ad49af0ce394a4c4bcf4a

What I see is the requesting transcode message....buffering....75%....100%..... then "The media could not be loaded either because the server or network failed Or because the format is not supported"
I'm using the edge browser
Just discovered that temp folder seems to have 1000+ 1mb files in it. appear to be 1mb snippets of a file that successfully played.
I'll purge and try the problem file again.

Ultimately, it's all these small .ts segment files that gets played in the browser. It does play for me fine in Edge.

Can you also post NextPVR logs, and I'll check through them.