Repeated recording failures

[drmargarit]

2xHDHR OTA (not legacy), 1xHDHRPrime CableCard. Most, if not all recordings were taken from the HDHRPrime.
NPVR4 records at night. NPVR5 records in the daytime, possibly with exceptions to minimize contention for tuners.
Failed recordings are a regular event on the NPVR5-Linux setup.
I get a failed recording like these once every two weeks or so with my NPVR4 setup.

Attached are a printout of the recordings screen and logs. Let me know if you need anything else.

JLM

[mvallevand]

Are you running v4 and v5 together or running other software that might lock your tuners? These errors in just one log all show a tuner wasn't available.

Code:

2019-08-15 11:59:00.079    [DEBUG][8]    Started recording (1868:78:/mnt/npvr1/NPVR1/Gilmore Girls/Season 01/Gilmore.Girls.S01E19.Emily.in.Wonderland.ts)
2019-08-15 11:59:00.080    [ERROR][116]    System.Net.WebException: The remote server returned an error: (503) Service Unavailable.
   at System.Net.HttpWebRequest.GetResponse()
   at NShared.Shim.InputSourceHTTP.WorkerThread()
...
2019-08-15 20:29:00.205    [DEBUG][8]    Started recording (1794:84:/mnt/npvr1/NPVR1/Friends/Season 02/Friends.S02E01.The.One.With.Ross.New.Girlfriend.ts)
2019-08-15 20:29:00.207    [ERROR][86]    System.Net.WebException: The remote server returned an error: (503) Service Unavailable.
   at System.Net.HttpWebRequest.GetResponse()
   at NShared.Shim.InputSourceHTTP.WorkerThread()
...
2019-08-19 19:59:00.122    [DEBUG][8]    Started recording (2845:140:/mnt/npvr1/NPVR1/The Big Bang Theory/Season 12/The.Big.Bang.Theory.S12E17.The.Conference.Valuation.ts)
2019-08-19 19:59:00.125    [ERROR][98]    System.Net.WebException: The remote server returned an error: (503) Service Unavailable.
   at System.Net.HttpWebRequest.GetResponse()
   at NShared.Shim.InputSourceHTTP.WorkerThread()
...
2019-08-19 20:29:00.116    [DEBUG][8]    Started recording (2642:141:/mnt/npvr1/NPVR1/Friends/Season 02/Friends.S02E24.The.One.With.Barry.and.Mindys.Wedding.ts)
2019-08-19 20:29:00.117    [ERROR][125]    System.Net.WebException: The remote server returned an error: (503) Service Unavailable.
   at System.Net.HttpWebRequest.GetResponse()
   at NShared.Shim.InputSourceHTTP.WorkerThread()

Martin

[drmargarit]

I am running 4 and 5 together on different machines (still gotta watch tv, right? WAF) but I tried to pick only daytime tv for v5 and nighttime tv for 4 so they wouldn't conflict.

Initially, though, I had one show that aired at night and during the day and that would conflict. When it did, v4 would have an error message that said the tuner was locked by 192.168.86.25, which is the IP of v5.
While correct, there were two unused tuners at that moment that could have been used but they were ignored.

In v4, every once in a while, for years now, NPVR initiates a recording but nothing happens. I don't know if this is a glitch in Silicondust or NPVR. No intervention occurs by me and the next recording works just fine.
So, it seems that v5 isn't as robust as v4 when starting recordings on HDHRs and v4 could be more robust as well.

I was hit by lightning recently and had to buy another (used) HDHR prime (are they ever going to ship the new one?) and get a new cablecard. The issue was present on both HDHR primes so it's not the HDHR hardware that causes the issue. It's software somewhere.


JLM

[mvallevand]

Can you capture the log from http:/ip_of_hdhr/log.html We might be able to link them to the nrecord.log times

Martin

[drmargarit]

Grrrr. My mistake. Things that used to only get recorded during the day jumped to the nighttime so v4 was interfering with v5.

20190813-02:28:59 HTTP: rejecting request from 192.168.86.25 - tuner in use
20190813-03:58:59 HTTP: rejecting request from 192.168.86.25 - tuner in use

NPVR 5 error message doesn't reflect the tuner in use, just that it failed to record.

One side note. When you go to recordings and choose "All Recordings (List)" and select all of the text with the cursor, you find date, time and channel info on the screen that isn't usually visible. Text is wrong color? Hidden by design?

Sorry for the false alarm.

JLM

[mvallevand]

Sure v5 logged the 503 message just fine as I posted to you in my first response. That is how the device report the in tuner is use but v5 can't determine what caused the 503 there may be other cases.

Martin