Recent problem with Hauppauge WinTV-dual HD TV Tuner

[Christen]

Hi all,


I have been using a Hauppauge WinTV-dual HD TV Tuner with NextPVR, which has been working fine since March of this year up until around Thursday the 10/10/2019.


After which I started receiving the message “Unable to locate tuner filter”.


Having checked device manager I noticed the Hauppauge WinTV-dual HD TV Tuner was missing and so unplugged it from the USB port, then plugged it back in whereupon it reappeared. Then rebooted my desktop.


I had hoped that this would solve the problem but unfortunately I am now receiving the message “Tuner not available” when trying to select a channel. 


Although I can still go into NextPVR settings and scan for new channels etc, using this TV Tuner.


After checking my desktop the only thing that changed around the time/day it stopped working was the installation of two Windows 10 updates (below) on the 10/10/2019, I’m not sure whether these would affect it? But thought to mention just in case.


KB4524100
KB4517389

Many thanks in advance for any help/assistance anyone can offer to resolve this.

[mvallevand]

Sounds like another post today https://forums.nextpvr.com/showthread.php?tid=59862

Martin

[Christen]

Many thanks for your help today Martin, reinstalled the Windows 10 driver for the Hauppauge WinTV-dual HD TV tuner as per your recommendation in the other post and all is working again! You have made my day.

Thanks again.