Apple TV 4k refuses to load nextpvr. Crashes

[garethbe]

Thanks, that worked! However since upgrading to v5 I've never been able to get the guide to work. On v4, the EPG would update over the air. But I can't seem to get this to work in v5? I'm in Australia byw

Does the guide work in the web app? 

No, the settings I'm using are channel type: hdhr, EPG source: dvb/atsc, map strategy: numbers and identifies.

Is that the right settings?

Unfortunately the 'HDHR' device type does not receive EPG data from device, so it wont give you any listings with the DVB/ATSC epg. If you want to use the DVB/ATSC epg with an HDHomeRun you need to instead use the BDA drivers. These are listed with the device types DVB-T, DVB-C, ATSC on the Settings->Devices screen.

I've selected dvbt devices and disabled the others, but the channel scan doesn't pick up any channels. I've also tried without disabling any devices and still can't get dvbt to pick up channels?

[sub]

I've selected dvbt devices and disabled the others, but the channel scan doesn't pick up any channels. I've also tried without disabling any devices and still can't get dvbt to pick up channels?

It may be a case of of the frequencies being out of date for your region, so when scanning make sure you also try 'Australia - All Regions'. If that doesn't help, post the logs after doing a scan and I'll check for any errors.

[garethbe]

Legend! Thanks mate, all good at the moment

[ag99uk]

I have recently purchased the Apple TV app, but I am also having problems with it crashing on loading on the 4k Apple TV running v13.4. I have NextPVR Docker version installed on my Synology NAS and it works fine with Kodi and the web interface, but not with the apple TV app. The Apple TV works fine if I install NextPVR server on my laptop, but that is not a solution for 24/7 operation. I have tried the suggestion of emptying the EPG, but that also has not fixed the problem.

The docker container is set up to use the host network and get the current problem.
If I install it to use a local network with mapping of ports 8866, 80 and 16891 the Apple TV just sits looking for the server.

When I look at the logs on the server, the only information listed when the app crashes is:


020-05-10 09:50:18.440 [DEBUG][10] Received broadcast from 192.168.5.20:57688 : Anybody Out There?
2020-05-10 09:50:18.528 [ERROR][10] Unexpected error getting IP address: System.Net.Internals.SocketExceptionFactory+ExtendedSocketException (00000005, 0xFFFDFFFF): Name or service not known
  at System.Net.Dns.InternalGetHostByName(String hostName)
  at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
  at NShared.LocatorService.DetermineIPAddress()
2020-05-10 09:50:18.644 [DEBUG][10] Waiting for broadcast
2020-05-10 09:50:38.340 [DEBUG][77] Got request [::ffff:192.168.5.23]: /services/service (system.logs)
2020-05-10 09:50:38.340 [DEBUG][77] method=system.logs
2020-05-10 09:50:38.340 [DEBUG][77] parameters:
2020-05-10 09:50:38.340 [DEBUG][77]   method: system.logs
2020-05-10 09:50:38.340 [DEBUG][77]   format: json
2020-05-10 09:50:38.340 [DEBUG][77]   sid: f74029f5-0db5-47f3-a0df-b3cf2934adf6
2020-05-10 09:50:38.340 [DEBUG][77]   client_ip: ::ffff:192.168.5.23
2020-05-10 09:50:38.340 [DEBUG][77]   user_agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36
2020-05-10 09:50:38.340 [DEBUG][77]   host_callback: 192.168.5.99:8866
2020-05-10 09:50:38.340 [DEBUG][77] Zipping logs...
2020-05-10 09:50:38.340 [INFO][77] Flushing logs

Any suggestions how to fix this?

[Graham]

When I look at the logs on the server, the only information listed when the app crashes is:


020-05-10 09:50:18.440 [DEBUG][10] Received broadcast from 192.168.5.20:57688 : Anybody Out There?
2020-05-10 09:50:18.528 [ERROR][10] Unexpected error getting IP address: System.Net.Internals.SocketExceptionFactory+ExtendedSocketException (00000005, 0xFFFDFFFF): Name or service not known
  at System.Net.Dns.InternalGetHostByName(String hostName)
  at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
  at NShared.LocatorService.DetermineIPAddress()


Any suggestions how to fix this?

Please ... https://github.com/sub3/NextPVR/wiki/get-help ... and thank you.  There might be something in the full log that helps us.

[ag99uk]

Thanks

Full log attached.


  logs-20200510-0950.zip (Size: 136.23 KB / Downloads: 2)

error occurred around 09:50.

[sub]

Can you try setting a HOST_IP=x.x.x.x environment variable on your docker container, with the IP address that successfully shows the NextPVR web app?

[ag99uk]

I set up the HOST_ID environmental variable, but the app still crashes on loading. I tried deleting and reinstalling the app. still no luck. Attached is the latest log. Crash was at 17:35


  logs-20200510-1740.zip (Size: 228.06 KB / Downloads: 3)

[mvallevand]

Where are you setting the hostname?

2020-05-10 17:29:18.121 [INFO][10] ServiceLocatorThread() Hostname: nextpvr-nextpvr_amd641

Martin

[ag99uk]

The Hostname is the name of the container in docker. Attached is screenshot of the configuration.