No data delivered/failed to lock a signal? from Hauppauge HDHR/DCR-2650

[bishoph]

I'm running NPVR 4.2.5 on PC through Windows (although worth noting, I just recently upgraded to Windows 10 and have since started having my problem)

I cannot watch live or record from any cable channels I receive (via Comcast) on my Hauppauge DCR-2650.  Never had a problem in the past when I was on Windows 7.
My Windows 10 upgrade was actually a clean install as I had to format hard drive, so everything is newly installed including NPVR.
I've attached logs of when I tried to access a live channel around 13:20 this afternoon.  A failed recording attempt just before that gave this message when trying to access it:
"No errors, but no data delivered.  This is usually because the device failed to lock a signal."  I've tried everything I can think of, from rebooting the 2650, trying different USB connections between it and the PC, 
updating firmware and drivers for the 2650, uninstalling/re-installing NPVR..the 2650 boots up fine, I can view channels off it using the HDHomerun application and even tapping into it via network stream in VLC Player.
i just can't figure it out.  Any thoughts?

[sub]

My first guess would be something firewall/antivirus related. Even though the Hauppauge DCR-2650 is connected via USB, it acts as a network adapter, and your firewall is probably blocking traffic from device to NextPVR.

[bishoph]

Thanks sub...I did try disabling Norton to see (I read that suggestion on another thread) but it didn't make a difference. I'll keep playing around with that aspect of it, I've always wondered b/c that 2650 has an IP address that isn't inside my subnet, my subnet on my LAN is 192.168.0.1:254 but that 2650 takes on 192.168.107.137, never have understood that

[sub]

Thanks sub...I did try disabling Norton to see (I read that suggestion on another thread) but it didn't make a difference.  I'll keep playing around with that aspect of it

Is the Windows Firewall also running?

I've always wondered b/c that 2650 has an IP address that isn't inside my subnet, my subnet on my LAN is 192.168.0.1:254 but that 2650 takes on 192.168.107.137, never have understood that

Nah, I'm pretty sure that's normal.

[bishoph]

Yes on Windows Firewall..should I try disabling that? I thought when Windows detected you had a 3rd party like Norton, it sorta went into background and let 3rd party manage.

[sub]

I thought when Windows detected you had a 3rd party like Norton, it sorta went into background and let 3rd party manage.

I don't know how it behaves with Norton.

I typically just use the Windows Firewall, and I can click the Windows button and start typing 'allow an app through the windows firewall', and add exclusions for the executables in the NextPVR directory.

[bishoph]

I found another thread on here that discusses the target IP NPVR is going after, and maybe that's my problem:
https://forums.nextpvr.com/showthread.ph...light=2650

Is there a way I can change the target IP NPVR is going after within my version 4.2.5? I'm not opposed to trying v5 just not ready to upgrade yet..
Can I do it by editing my .db3 file?

[bishoph]

All..I think I've figured this out, thanks to gb2011 (in that prior thread I posted above) and sub..
I changed my network adapter priority settings to prioritize the 2650 and now NPVR is targeting its IP address.
Many thanks!

[sub]

Great. Glad you found a work around.