Live TV only - skip back leads to client unhandled exception

[antantnz]

One other issue I've detected ... Win 10 client, v5.0.5 (200518)

If I try to skip back (either via remote, Ctrl-[Left Arrow] on keyboard or via on screen menu) when watching live tv, I'll get a client unhandled exception message.

This does not occur if watching a recording (i.e. functions as desired) - only when watching live tv. 

Error is "Unhandled exception .... the method or operation is not implemented".

Logs don't appear to show much ... examples occurred at :

2020-05-23 22:28:04.309
2020-05-23 22:30:51.691

Although examples show event occurring soon after starting stream, confirm it is same result if you are e.g. 30 mins through. 

To reproduce either :
- watch live tv, on screen click the skip back button ( |< )
- watch live tv, Ctrl-[Left Arrow] on keyboard

Attached logs and text of unhandled exception message.

[sub]

Can you click the details button on that message, then post the text? It doesn't seem to be included in the logs.

[antantnz]

Ooops, had tried to add it to the zip, obviously failed. Please find attached. 

Thanks!

[sub]

What is <TimeshiftMode> set to in your config.xml? If it's not already, try "Time Based"

[antantnz]

Nice! Yes, that has fixed it.

It was previously set to EPG Based (will be the carryover from my v4 config). Setting it to Time Based resolves that issue.

Many thanks for your help, and for the effort you put into this.