Unhandled Exception Error Using Desktop App

[jguarrasi]

I am suddenly getting Unhandled Exception errors whenever I change channels in the desktop app.  Any advice?  Capture of error and logs attached.

[sub]

To be honest, I'm not really sure. Does it happen every time now?

[jguarrasi]

Yes every single time I open the desktop client and switch to live TV, then start changing channels. After usually between 5- 10 channel changes I get that message and then a follow-on error message about the tuner.

[sub]

What version of Windows are you running, and what is your video renderer set to in Settings->Decoders?

[jguarrasi]

Windows 10 Pro Version 1909, OS build 18363.900. EVR. Next two are default, then everything else is LAV.

[sub]

To help me narrow down the cause, can you check if it also happens without using the mouse? ie, just use the up/down/left/right/enter/escape keys.

[jguarrasi]

Ok, so you may be on to something.  I did literally 25 arrow / enter channel changes and it worked just fine.  Then did 5 mouse changes and error message pops up.  This time I copied the details in the error message box which I see does mention things about the mouse.  Also if I say continue I get that weird tuner message that pops up.  And no, I am not doing any recordings so that is strange that it mentions that the tuner is needed for a recording.  Let me know if there is something else I can provide.

[sub]

I’m out at the moment but will try to post an updated file water which will hopefully fix it

[sub]

Let me know if this updated NextPVR.exe helps.

[jguarrasi]

I've been changing channels with the mouse for about 10 minutes now and no more error messages. Good job!