Detected Digital ATSC tuner cannot find any channels after scan

[dorthensensens]

I have two tuners. 


Local Recorder (Hauppauge WinTV-dualHD ATSC Tuner)
Local Recorder (Hauppauge Cx23100 BDA ATSC Tuner)

The WinTV-dual tuner can find channels no problem. The Cx23100 BDA cannot find any channels after a scan. I can't seem to attach the logs so here's a sample. 

Code:

<tuning>
  <type>ATSC</type>
  <locator>
    <physical_channel>2</physical_channel>
  </locator>
</tuning>

2020-07-16 14:50:53.115    [DEBUG][4]    StartStream(): c:\temp\test.ts
2020-07-16 14:50:53.143    [DEBUG][4]    Using tuner: Hauppauge Cx23100 BDA ATSC Tuner (1)
2020-07-16 14:50:53.143    [DEBUG][4]    About to connect...
2020-07-16 14:50:53.143    [DEBUG][4]    has network provider
2020-07-16 14:50:53.143    [DEBUG][4]    has tuner
2020-07-16 14:50:53.168    [INFO][4]                [4b4332e6-c823-11db-beb400a0c9f21fc7]-00000001-00000000
2020-07-16 14:50:53.168    [DEBUG][4]    About to auto detect capture filter...
2020-07-16 14:50:53.169    [INFO][4]    Need match: [4b4332e6-c823-11db-beb400a0c9f21fc7]-00000001-00000000
2020-07-16 14:50:53.171    [DEBUG][4]    dw1=00000001 vs 00000001
2020-07-16 14:50:53.172    [DEBUG][4]    Got capture filter: 'Hauppauge Cx23100 TS Capture'
2020-07-16 14:50:53.172    [INFO][4]    medium:     [4b4332e6-c823-11db-beb400a0c9f21fc7]-00000001-00000000
2020-07-16 14:50:53.172    [DEBUG][4]    Added capture filter
2020-07-16 14:50:53.174    [DEBUG][4]    Connected Tuner to Capture
2020-07-16 14:50:53.196    [DEBUG][4]    Graph filter list:
2020-07-16 14:50:53.196    [DEBUG][4]     - MPEG-2 Sections and Tables
2020-07-16 14:50:53.197    [DEBUG][4]     - BDA MPEG2 Transport Information Filter
2020-07-16 14:50:53.197    [DEBUG][4]     - MPEG-2 Demultiplexer
2020-07-16 14:50:53.197    [DEBUG][4]     - NPVR TS Mon
2020-07-16 14:50:53.197    [DEBUG][4]     - Capture
2020-07-16 14:50:53.197    [DEBUG][4]     - Tuner
2020-07-16 14:50:53.197    [DEBUG][4]     - Network Provider
2020-07-16 14:50:53.198    [DEBUG][4]    Starting graph...
2020-07-16 14:50:53.481    [DEBUG][4]    Calling LockChannel()
2020-07-16 14:50:53.482    [DEBUG][4]    locked=0, present=0, strength=41000, quality=0   (took 0ms to check)
2020-07-16 14:50:53.483    [INFO][4]    Setting locator to BDA_MOD_8VSB

2020-07-16 14:50:56.464    [DEBUG][4]    StartStream()@exit handle=48879
2020-07-16 14:50:56.464    [DEBUG][4]    StartStream succeded. Handle: 48879
2020-07-16 14:50:58.970    [INFO][5]    Got GET request: /stream/si
2020-07-16 14:50:59.222    [INFO][4]    Got GET request: /stream/si
2020-07-16 14:50:59.474    [INFO][5]    Got GET request: /stream/si
2020-07-16 14:50:59.726    [INFO][4]    Got GET request: /stream/si
2020-07-16 14:50:59.978    [INFO][5]    Got GET request: /stream/si
2020-07-16 14:51:00.230    [INFO][4]    Got GET request: /stream/si
2020-07-16 14:51:00.481    [INFO][5]    Got GET request: /stream/si
2020-07-16 14:51:00.734    [INFO][4]    Got GET request: /stream/si
2020-07-16 14:51:00.987    [INFO][5]    Got GET request: /stream/si
2020-07-16 14:51:01.239    [INFO][4]    Got GET request: /stream/si
2020-07-16 14:51:01.490    [INFO][5]    Got GET request: /stream/si
2020-07-16 14:51:01.493    [INFO][4]    Got POST request: /stream/start?slipseconds=1200&target=c%3A%5Ctemp%5Ctest.ts
2020-07-16 14:51:01.493    [DEBUG][4]    Starting Stream: c:\temp\test.ts
2020-07-16 14:51:01.493    [DEBUG][4]    SlipSeconds: 1200
2020-07-16 14:51:01.493    [DEBUG][4]    Tuning:

 Any suggestions?

[mvallevand]

Make sure you have no cable splitters in use when you try the test different tuners will have different selectivity. I am assuming you are in the same location For the logs, make sure you attach the zipped log and if they are too big use the cloud (like Google Drive, OneDrive etc)

Martin

[dorthensensens]

Thank you. yes this is a direct connection with it's own antenna.  I've attached the zip file.

[mvallevand]

Does it work with WinTV?

Martin

[dorthensensens]

I’ve lost my WinTV cd key so I can’t check it. But It did work with win tv 6 back when I initially installed this tuner. I have since reformatted and reinstalled and as such I can’t install WinTV. This same turner will currently work with Plex Live TV and with a hacked version of Windows Media Center.

[sub]

When you click on the 'Hauppauge Cx23100 BDA ATSC Tuner' device, it should give you the option to copy the tuning from the other device. Accept that, then try watching a channel on that device that should be working, then post the logs again.

[sub]

This same turner will currently work with Plex Live TV and with a hacked version of Windows Media Center.

If it wasn't for this part of your comment, I would have said it sounds like either no signal arriving at the device, or device has died (which happens some times)

[dorthensensens]

It says it Failed to start requested stream.

[sub]

The attempt didn't look like it made it as far as the device. Reboot and try again.

[mvallevand]

This error shouldn't be in this version?

2020-07-16 19:35:50.965 [ERROR][15] System.ArgumentNullException: String reference not set to an instance of a String. (Parameter 's')
at System.Text.Encoding.GetBytes(String s)
at NPVR5.Controllers.ServicesController.ContentBody(String body, String contentType)
at NPVR5.Controllers.ServicesController.HandleServiceRequest(String body, String contentType)

Did you manually install NShared.dll?

Martin