EPG Guide not updating

[mcragoe]

My TV Guide is not updating completely, I don’t have any guide listings starting on April 18, 2022. It shows no listing from that date on. I am using schedules direct OTA and when looking in settings, channels, I see Schedules Direct as the EPG Source. I just did a new bare metal Linux Mint install on April 04, 2022 and it seems like the guide updated when I first installed NextPVR, but it is not updating now. I have tried to manually update the EPG without success and I have also deleted and added the sources and updated the EPG with the same results.

Thank you,

Mike

[sub]

Post the logs and we'll take a look.

[mvallevand]

NextPVR linux doesn't support power management so it won't wake to update the guide or record. Is the server running at the scheduled time? Also when you go to Settings->Access do you lineups show? We have seen users with removed lineups.

Please upload you zipped logs and we can have a look if that doesn't help.

Martin

[mcragoe]

Log file attached.

Martin,

this is an always on system, no suspend or sleep. i had the same setup for a fews years in a VM with no issues.

thanks for the quick response!

Mike

[mvallevand]

I think I misread your post, I just read the topic. It is normal for a manual update to have fewer days then the nightly update. You won't have in-progress guide listing and the default is to only fetch 9 days. You can change that in config.xml

Martin

[mcragoe]

Martin,

The information you provided on a manual update makes sense, but it seems like the nightly update is not running.

Mike

[mvallevand]

The overnight update did run and it loaded 100s more programs per channel than your manual update as you can see below plus it scheduled recordings up the 23nd.

2022-04-09 02:44:55.939 [DEBUG][165] - Potential episode at: 4/23/2022 6:00:00 PM2022-04-09 02:44:57.469 [DEBUG][8] Requesting wake up for 'RecordingOID1322' [MacGyver] at 4/23/2022 5:58 PM

Code:

2022-04-09 02:44:45.310    [DEBUG][165]    SD using existing token
2022-04-09 02:44:45.327    [DEBUG][165]     - (7) WSAWDT: has 432 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (7) WSAWDT2: has 535 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (7) WSAWDT3: has 581 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (7) WSAWDT4: has 575 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (7) WSAWDT5: has 507 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (7) WSAWDT6: has 451 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (9) WAOWDT: has 434 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (9) WAOWDT2: has 580 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (9) WAOWDT3: has 413 listings
2022-04-09 02:44:45.327    [DEBUG][165]     - (9) WAOWDT4: has 328 listings
2022-04-09 02:44:45.327    [DEBUG][165]    SD using existing token
2022-04-09 02:44:45.401    [DEBUG][165]    Requesting /schedules
2022-04-09 02:44:45.401    [DEBUG][165]    SD(https://json.schedulesdirect.org/20141201/schedules)
2022-04-09 02:44:45.401    [DEBUG][165]    token header: 2faee7718e62299ce242583ae2b20a61
2022-04-09 02:44:45.990    [DEBUG][164]    Refresh()@exit took 684.3594ms
2022-04-09 02:44:48.514    [DEBUG][165]    Got /schedules:
2022-04-09 02:44:48.575    [DEBUG][165]    token header: 2faee7718e62299ce242583ae2b20a61
2022-04-09 02:44:54.122    [DEBUG][165]    Requesting artwork for chunk of 300 shows
2022-04-09 02:44:54.122    [DEBUG][165]    Refresh@start
2022-04-09 02:44:54.126    [DEBUG][165]    SD using existing token
2022-04-09 02:44:54.136    [DEBUG][165]     - (9) WAOWDT5: has 375 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (12) WJFWDT: has 456 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (12) WJFWDT2: has 545 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (12) WJFWDT3: has 706 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (20) WHRMDT: has 527 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (20) WHRMDT2: has 463 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (20) WHRMDT3: has 698 listings
2022-04-09 02:44:54.136    [DEBUG][165]     - (20) WHRMDT4: has 697 listings
2022-04-09 02:44:54.444    [DEBUG][164]    Refresh()@exit took 321.997ms

Manual update.

Code:

2022-04-09 10:12:33.759    [DEBUG][27]    {"stat": "ok", "status": "Requesting channel listings 0-10 of 18 from Schedules Direct", "updating": true}
2022-04-09 10:12:33.930    [DEBUG][26]    Got /schedules:
2022-04-09 10:12:33.981    [DEBUG][26]     - (7) WSAWDT: has 255 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (7) WSAWDT2: has 319 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (7) WSAWDT3: has 354 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (7) WSAWDT4: has 344 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (7) WSAWDT5: has 297 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (7) WSAWDT6: has 281 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (9) WAOWDT: has 263 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (9) WAOWDT2: has 336 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (9) WAOWDT3: has 247 listings
2022-04-09 10:12:33.981    [DEBUG][26]     - (9) WAOWDT4: has 210 listings
2022-04-09 10:12:33.981    [DEBUG][26]    SD using existing token
2022-04-09 10:12:34.059    [DEBUG][26]    Requesting /schedules
2022-04-09 10:12:34.059    [DEBUG][26]    SD(https://json.schedulesdirect.org/20141201/schedules)
2022-04-09 10:12:34.059    [DEBUG][26]    token header: 2faee7718e62299ce242583ae2b20a61
2022-04-09 10:12:34.763    [DEBUG][11]    Got request [192.168.86.26]: /services/service (system.epg.status)
2022-04-09 10:12:34.764    [DEBUG][11]    method=system.epg.status
2022-04-09 10:12:34.764    [DEBUG][11]    parameters:
2022-04-09 10:12:34.764    [DEBUG][11]       method: system.epg.status
2022-04-09 10:12:34.764    [DEBUG][11]       format: json
2022-04-09 10:12:34.764    [DEBUG][11]       sid: 484d35d5-490e-4ab0-83a7-f75cfcb4705b
2022-04-09 10:12:34.764    [DEBUG][11]       client_ip: 192.168.86.26
2022-04-09 10:12:34.764    [DEBUG][11]       user_agent: Mozilla/5.0 (iPad; CPU OS 15_4_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.4 Mobile/15E148 Safari/604.1
2022-04-09 10:12:34.764    [DEBUG][11]       host_callback: ...
2022-04-09 10:12:34.764    [DEBUG][11]    {"stat": "ok", "status": "Requesting channel listings 10-18 of 18 from Schedules Direct", "updating": true}
2022-04-09 10:12:35.067    [DEBUG][26]    Got /schedules:
2022-04-09 10:12:35.108    [DEBUG][26]     - (9) WAOWDT5: has 227 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (12) WJFWDT: has 273 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (12) WJFWDT2: has 320 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (12) WJFWDT3: has 424 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (20) WHRMDT: has 317 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (20) WHRMDT2: has 274 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (20) WHRMDT3: has 415 listings
2022-04-09 10:12:35.108    [DEBUG][26]     - (20) WHRMDT4: has 421 listings

[mcragoe]

Martin,

Thanks, not sure why I did not see the updated listings in the guide from the nightly update?

[mvallevand]

Which client?

Martin

[mcragoe]

Martin,

I was looking at the web interface and selected the TV Guide from the top navagation.

Thanks,

Mike