EPG Update Failing

[mcfly]

I've been using GBPVR for months now, and have been on version .95.16 since it came out. Everything's been working great (and I don't know how I ever lived iwthout it - thanks Sub!) However, EPG updates have suddenly stopped working within the last week or so.

Nothing's changed on my PC. Honest.

I am in the US, and using Zap2it. I've verified that my account there is still active - I can log in via their website, and it tells me I'm good until March 17. Channel lineups etc are all fine as well.

If I try to update the EPG through Config, I get the following message:
"Your EPG source does not appear to be configured correctly. Please check the EPG source settings and try again." The settings appear to be OK.

I've tried deleting and rebuilding the capture source, but still get the same results.

The config.log file shows the following exception/stack trace:
2/9/2006 7:58:33 PM.592 INFO [79] Updating EPG for capture source: 1
2/9/2006 7:58:33 PM.592 VERBOSE [79] getValue cached value: /settings/UseNewZap2itParser : true
2/9/2006 7:58:33 PM.592 VERBOSE [79] Processing zap2it channels using SAX parser
2/9/2006 7:58:33 PM.592 VERBOSE [79] getValue cached value: /settings/Zap2itListingDays : 7
2/9/2006 7:58:33 PM.592 VERBOSE [79] getValue cached value: /settings/CompleteEPGReload : true
2/9/2006 7:58:33 PM.592 VERBOSE [79] Requesting listings for the period: 2006-02-09T00:00:00Z to 2006-02-16T00:00:00Z
2/9/2006 7:58:33 PM.592 VERBOSE [79] Notify()
2/9/2006 7:58:33 PM.952 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:34 PM.592 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:34 PM.952 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:35 PM.608 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:35 PM.952 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:36 PM.624 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:36 PM.952 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:37 PM.639 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:37 PM.671 ERROR [79] Error UpdateEPG()'ing: The remote server returned an error: (401) Unauthorized.
2/9/2006 7:58:37 PM.671 ERROR [79] at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.HttpWebRequest.GetResponse()
at System.Net.WebClient.UploadData(String address, String method, Byte[] data)
at GBPVR.Backend.Common.Zap2itEpgReader.x7174d5399cba81ee(IEpgUpdateProgressCallback x421ce789b9741187)
at GBPVR.Backend.Common.Zap2itEpgReader.LoadChannels(IEpgUpdateProgressCallback x421ce789b9741187)
at GBPVR.Backend.Common.EpgUpdater.x52e8ddd0b9bc8c68(xda34526142ca690b x347261624b519e9a, IEpgUpdateProgressCallback x421ce789b9741187)
at xeb983fa94d0b4753.xca74b9c9b310df0b.xcba1f05fb5a46d5f()
2/9/2006 7:58:37 PM.952 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com
2/9/2006 7:58:38 PM.639 VERBOSE [11] labelAction.Text = Requesting listing information from Zap2it.com

The "Unauthorized" would seem to indicate a problem with the account credentials, but as I mentioned I can log in with them at the Zap2it website with no problems.

Any suggestions much appreciated! (My wife, having viewed my initial efforts to get a PVR up and working with much skepticism, & having finally been won over by this software & its ability to ensure she never misses another episode of Oprah or American Idol, is now starting to turn against us - pls help!)

[sub]

Email your zap2it username and password to me at support@devnz.com and I'll give it a try.

[mcfly]

Issue Resolved - Sub was good enough to verify my account settings & offer some suggestions for further investigation. Turns out nothing had changed on my GBPVR PC, but I had in fact changed a proxy setting on my gateway box which turned out to be the culprit. All working fine now. Thanks again Sub!

[JawBone]

I'm just getting started at this with a machine I recently rebuilt. Unfortunately, it will not return the love.

I have an active account with Zap2It, and have created channel line ups for Broadcast network listings and Dish Network-US. I can log onto their website just fine through a browser. I am behind a Linksys Wireless Router. Are there any ports I need to configure? Any help would be greatly appreciated.

Although my login info is correct, when I try to update EPG, I am getting the infamous
You EPG source does not appear to be configured correctly. Please check the EPG Source Settings and try again.


***********************************
Albatron PX845PEV Mainboard
P4 2.4
1GB (2x512MB) PC2700 DDR
80GB HD (32.3GB FREE)
40GB HD (27.6GB FREE)
STB TV/Capture PCI (Bt848 or Bt878, I can't recall)
Windows XP Pro w/SP2

GPPVR using WDM Software Encoder Plugin
using Conexant's BtPCI Capture for Video Capture
using Avance AC97 Audio for audio capture
***********************************

Here is the Config.exe.log file results

2/20/2006 7:45:59 PM.359 VERBOSE [7] installDirectory is C:\Program Files\devnz\gbpvr\
2/20/2006 7:45:59 PM.359 VERBOSE [7] configurationFile is C:\Program Files\devnz\gbpvr\config.xml
2/20/2006 7:45:59 PM.375 VERBOSE [7] getValue() loading new key/value into cache: /settings/DatabaseConnectionString
2/20/2006 7:45:59 PM.375 VERBOSE [7] getValue: /settings/DatabaseConnectionString : Provider=Microsoft.Jet.OLEDB.4.0;Data Source=".\gbpvr.mdb";User Id=admin;Password=
2/20/2006 7:45:59 PM.375 VERBOSE [7] databaseConnectionString is Provider=Microsoft.Jet.OLEDB.4.0;Data Source="C:\Program Files\devnz\gbpvr\\gbpvr.mdb";User Id=admin;Password=
2/20/2006 7:45:59 PM.375 VERBOSE [7] getValue() loading new key/value into cache: /settings/DontAntiAlias
2/20/2006 7:45:59 PM.375 VERBOSE [7] getValue: /settings/DontAntiAlias : false
2/20/2006 7:45:59 PM.375 VERBOSE [7] getValue() loading new key/value into cache: /settings/LoggingLevel
2/20/2006 7:45:59 PM.375 VERBOSE [7] getValue: /settings/LoggingLevel : Error
2/20/2006 7:50:01 PM.906 ERROR [113] Error UpdateEPG()'ing: The underlying connection was closed: Unable to connect to the remote server.
2/20/2006 7:50:01 PM.906 ERROR [113] at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult)
at System.Net.HttpWebRequest.GetRequestStream()
at System.Net.WebClient.UploadData(String address, String method, Byte[] data)
at GBPVR.Backend.Common.Zap2itEpgReader.x7174d5399cba81ee(IEpgUpdateProgressCallback x421ce789b9741187)
at GBPVR.Backend.Common.Zap2itEpgReader.LoadChannels(IEpgUpdateProgressCallback x421ce789b9741187)
at GBPVR.Backend.Common.EpgUpdater.x52e8ddd0b9bc8c68(xda34526142ca690b x347261624b519e9a, IEpgUpdateProgressCallback x421ce789b9741187)
at xeb983fa94d0b4753.xca74b9c9b310df0b.xcba1f05fb5a46d5f()
***

[sub]

2/20/2006 7:50:01 PM.906 ERROR [113] Error UpdateEPG()'ing: The underlying connection was closed: Unable to connect to the remote server.

Looks like you have a firewall getting in the way.

[JawBone]

You were absolutely right.

I had shut down Windows Firewall, but forgot I disabled Norton Firewall in MSCONFIG earlier today. Upon restoring it, EPG was successful.

NOW, I get the listings, but when I go to watch it live, I get teh following...

ERROR: Unspecified Error :confused:

Any suggestions?

[sub]

Reproduce the problem, then zip and attach your logs and I'll take a look.

[JawBone]

Here you go.

Thanks again!

[JawBone]

Let me know if that zip works. I tried to download it back from the site, and it tells me it isn't a valid archive whether I open it directly, or download it to my machine.

The original opens just fine on my PC.

[sub]

Set the logging level back to 'debug', then reproduce the error and repost the logs.