HDHR Prime/NPVR Service Stopped Again

[mikeh49]

Found the recording service stopped again with missed recordings. Logs and event viewer message attached. Live TV ended at about 12:59 yesterday, 12-18. The recording service was reported stopped in the Event Viewer at 13:58 yesterday when the system resumed for a scheduled recording. Live TV and the scheduled recording were on the Prime tuner. The service restarted just fine today.

I had a possible similar event a week or so ago:

http://forums.nextpvr.com/showthread.php...ce-Stopped

I think the event above was really due to a channel list problem for Prime tuner 2.

Couple of questions:

• What is the correct application setting for the Prime? NPVR or Other ATSC/QAM. I haven't been able to locate this in the forum.
  
• It takes about 12 seconds between pushing Stop in Live TV and the return of the NPVR menu. Is this expected?
  
• Should I clear my config file and database and start over? I have not touched them for several years, and now with the removal of network recorder and addition of the prime, as well as adding OTA tuning to one of tuners, it might be time for some housecleaning. I''m not looking forward to it, but if it's needed...
  

A recording service stop really hoses things. Has anyone tried a service restart on resume from sleep?

Thanks.

[HarryH3]

I configured the recording service on my server to automatically restart if the service stops running. Just double-click on the NPVR Recording Service in the system services tool and you can configure it there. My system was having a similar problem back in the spring (with an HD HomeRun Prime as well) but we moved and the system was in storage for a few months. I'm just getting it running again so I'm quite interested to see what, if anything, comes up as a solution.

[sub]

If you create a c:\temp directory, can you see if a c:\temp\crash.mdmp file gets created next time you have the service stop unexpectedly?

[mikeh49]

Will do, both the service restart setting and the \temp folder.

[mikeh49]

Turns out I had the c:\temp folder, and there was a crash.mdmp from December 18. Zipped and attached.

Also, what is the correct application setting in the HDHR setup? NPVR or Other ATSC/QAM?

[sub]

Turns out I had the c:\temp folder, and there was a crash.mdmp from December 18. Zipped and attached.

Thanks - unfortunately the dump file doesn't seem to provide any solid clues as to what went wrong.

Also, what is the correct application setting in the HDHR setup? NPVR or Other ATSC/QAM?

These only matter if you're using the 'ATSC' or 'QAM' device types on the Settings->Devices screen (ie the BDA drivers). It's not relevant for the 'HDHR' device type used by the Prime.

[mikeh49]

OK, got it. Thanks. We'll see what happens.