2015-09-25, 10:20 AM
johnsonx42 Wrote:why do we go through this so often? seems like 5 times a week we spend a day-and-a-half convincing a new user (and sometimes not so new) to post logs, not just one log, not just the couple of logs he thinks are the right ones, but the whole logs folder, and no, not with 7-zip or winrar, those skip the current logs. posting the whole thing is easiest, just right-click, the Send To->Compressed (Zipped) Folder... why do we have to spend so much time arguing about it?
My googling suggests that vBulletin allows customising of the email that is sent as part of the forum registration process. May I suggest ...
Quote:Please help us.
Please zip and attach logs to support posts. Please use Windows Explorer / File Explorer and right click on the Logs folder and select Send To ... Compressed Folder to zip the logs folder. Attach the zip file to your post using the paperclip button when you create a new thread. Further information including the location of logs is at ... http://forums.nextpvr.com/showthread.php...post480931
Please tell us the date and time that we can look for in the logs. For example, a show that failed to record on January 28 at 21.00 or a Settings problem today at 11.30.
May I also suggest a couple of bells and whistles that might assist.
Pressing the Red button (or Alt-R) could add a line to all logs that says "Red button pressed" ... I can then press the Red button when I see a problem (tuner not listed in Devices, for example). Might sometimes a assist when searching logs.
It appears that an "API call" (whoever he is) to zip a folder is available in Windows so we might have a button on the Settings --> General screen to zip the logs folder and put the zip file in the Documents folder where it is easy to find.
Plus, we might also have a "Restart NextPVR" button on the Settings --> General screen to restart npvr.exe, nrecord.exe and to stop all ndigitlhost processes forcing all logs to be restarted (among other "reset" type actions).
I have carefully calculated the amount of work required to implement all this and it is zero ... for me.