Client PC's can't do live tv

[drmargarit]

Neither of my client pc's can stream live tv. They always fail with the message:" The tuner you were using was required for a recording...".
I have 4 tuners and none are recording when I get this message.
Attached are the logs for the client and the server computers.

I think the error occurs is this snippet from NRecord.log on the server...

2017-02-24 16:54:21.687 [DEBUG][6] ReloadSettings()
2017-02-24 16:54:21.688 [DEBUG][6] Checking for new capture devices
2017-02-24 16:54:21.688 [DEBUG][6] CaptureSource.LoadAll()
2017-02-24 16:54:21.718 [DEBUG][6] ReloadSettings()
2017-02-24 16:54:21.719 [DEBUG][6] Checking for new capture devices
2017-02-24 16:54:21.719 [DEBUG][6] CaptureSource.LoadAll()
2017-02-24 16:54:39.434 [DEBUG][19] StartStream(7153:KDBC-TV)
2017-02-24 16:54:39.434 [DEBUG][19] looking for capture source
2017-02-24 16:54:39.434 [DEBUG][19] checking: Silicondust HDHomeRun Tuner 1047CA01-0 (ATSC)
2017-02-24 16:54:39.434 [DEBUG][19] enabled and present
2017-02-24 16:54:39.434 [DEBUG][19] has channel
2017-02-24 16:54:39.435 [DEBUG][19] live tv is possible
2017-02-24 16:54:39.435 [DEBUG][19] Asking NDigitalHost to start: LIVE&C:\Users\Public\Videos\live-KDBC-TV-8757.ts
2017-02-24 16:54:39.684 [DEBUG][19] Live TV handle: 0x1D0035
2017-02-24 16:54:49.750 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:54:59.804 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:55:09.873 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:55:19.927 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:55:29.993 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:55:40.060 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:55:50.122 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:56:00.180 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:56:00.893 [DEBUG][19] GetExtraInfo: /Settings/Recording/LiveTVBufferDirectory
2017-02-24 16:56:00.893 [DEBUG][19] GetExtraInfo@exit
2017-02-24 16:56:00.918 [DEBUG][19] StartStream(7153:KDBC-TV)
2017-02-24 16:56:00.919 [DEBUG][19] looking for capture source
2017-02-24 16:56:00.919 [DEBUG][19] checking: Silicondust HDHomeRun Tuner 1047CA01-0 (ATSC)
2017-02-24 16:56:00.919 [DEBUG][19] enabled and present
2017-02-24 16:56:00.919 [DEBUG][19] has channel
2017-02-24 16:56:00.919 [DEBUG][19] live tv is possible
2017-02-24 16:56:00.920 [DEBUG][19] Asking NDigitalHost to start: LIVE&C:\Users\Public\Videos\live-KDBC-TV-5314.ts
2017-02-24 16:56:00.933 [DEBUG][19] Live TV handle: 0x1D0036
2017-02-24 16:56:10.251 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:56:12.212 [DEBUG][3] ClientConnectionHandler started...
2017-02-24 16:56:12.212 [DEBUG][3] increased send socket send buffer
2017-02-24 16:56:20.315 [DEBUG][24] Renew lease ok (0x1D0035)
2017-02-24 16:56:23.321 [DEBUG][4] ClientConnectionHandler started...
2017-02-24 16:56:23.321 [DEBUG][4] increased send socket send buffer
2017-02-24 16:56:23.321 [DEBUG][4] ClientConnectionHandler exiting...
2017-02-24 16:56:26.041 [ERROR][10] Live stream expired without 15 second renewal. (handle:1D0036)
2017-02-24 16:56:26.041 [DEBUG][10] StopStream(36)
2017-02-24 16:56:30.369 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:56:34.413 [DEBUG][26] ClientConnectionHandler started...
2017-02-24 16:56:34.413 [DEBUG][26] increased send socket send buffer
2017-02-24 16:56:34.465 [DEBUG][26] CLIENT-OPEN: C:\Users\Public\Videos\live-KDBC-TV-5314.ts
2017-02-24 16:56:34.465 [DEBUG][26] CLIENT-OPEN@1
2017-02-24 16:56:34.465 [ERROR][26] CLIENT-OPEN: file does not exist
2017-02-24 16:56:34.465 [DEBUG][26] CLIENT-OPEN@ file opened
2017-02-24 16:56:34.465 [DEBUG][26] CLIENT-OPEN: failed...
2017-02-24 16:56:34.465 [ERROR][26] Unexpected exception in ClientConnectionHandler: System.NullReferenceException: Object reference not set to an instance of an object.
at NShared.ClientConnectionHandler.WorkerThread()
2017-02-24 16:56:34.465 [DEBUG][26] Cleaning up: C:\Users\Public\Videos\live-KDBC-TV-5314.ts
2017-02-24 16:56:34.466 [DEBUG][26] ClientConnectionHandler exiting...
2017-02-24 16:56:38.300 [DEBUG][24] Renew lease failed (0x1D0036)
2017-02-24 16:56:38.300 [DEBUG][24] liveHandleRenewalTime contains 1 handles:
2017-02-24 16:56:38.300 [DEBUG][24] - 0x1D0035
2017-02-24 16:56:38.302 [DEBUG][24] StopStream(36)
2017-02-24 16:56:40.426 [DEBUG][24] Renew lease ok (0x1D0035)
2017-02-24 16:56:50.489 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:57:00.559 [DEBUG][4] Renew lease ok (0x1D0035)
2017-02-24 16:57:10.622 [DEBUG][4] Renew lease ok (0x1D0035)
2017-02-24 16:57:20.682 [DEBUG][19] Renew lease ok (0x1D0035)
2017-02-24 16:57:30.752 [DEBUG][27] Renew lease ok (0x1D0035)
2017-02-24 16:57:40.809 [DEBUG][27] Renew lease ok (0x1D0035)
2017-02-24 16:57:50.877 [DEBUG][26] Renew lease ok (0x1D0035)


Any suggestions?

Jim

[sub]

Is live tv working on the server?

[drmargarit]

Is live tv working on the server?

Yes.

Kodi does live tv from one of the clients as well using the NextPVR backend. It can play for hours (watched the football playoffs while programming) but locks up if you change channels.

Jim

[sub]

It looks like there is an unexpected log delay when trying to build the playback graph on the client, and by then lease on the device has expired (and the server frees up the tuner).

Are you specifying the server by name or ip address?

[drmargarit]

It looks like there is an unexpected log delay when trying to build the playback graph on the client, and by then lease on the device has expired (and the server frees up the tuner).

Are you specifying the server by name or ip address?

By IP Address.
Servername 192.168.0.164, Database Share: \\192.168.0.164\users\public\npvr

if I use a share names I get the "cant connect to the server' error every time I launch the client. It goes away quickly but the IP method makes it not show up at all.

There is a loooooonnnng wait before the error message comes up. About 30 seconds. Hardwired gigabit network. Fully updated Win10 Home

Jim

[Reddwarf]

Is the npvr executables allowed through the firewall?

[drmargarit]

Is the npvr executables allowed through the firewall?

Turning off windows firewall for public and private networks makes no difference.

I am testing the NextPVR client on a virgin machine. I has only had NextPVR and Hoborg's SAF decoders installed. It's a Lenovo compute stick 300 plugged into the back of the monitor.
My main computer does not have NextPVR installed anymore (deleted in frustration over this issue) but does have Kodi installed. Kodi will livestream from the NextPVR server.

Jim

[mvallevand]

Are you using wifi? My wifi experience with the NextPVR client was awful so I had to switch to Kodi.

Martin

[sub]

Can you try creating a c:\temp\ directory, and set HKEY_LOCAL_MACHINE\Software\Wow6432Node\NPVR\LogClientStream=1 (DWORD), then reproduce the problem and post the logs again, along with the extra c:\temp\stream.log file?

[scJohn]

That compute stick is WiFi only, no Ethernet port. Also, the WiFi is 802.11a/b/g/n . And since this thing plugs into an HMDI port, most if not all of the device is behind the TV. Not good for WiFi reception.

Since you are using a SD HDHomeRun device, have you tried running the HDHomeRun View App on the IdeaCentre Stick? Before running the View App, be sure to install the HDHomeRun software on your client.

Just trying to eliminate wifi connection problems as the source of the problem.

You could also try the NextPVR web client in a browser on the 300.